Sense Router firmware updated to v1.7.104.20 - Heads-Up - Port Forwarding config may get deleted

Aspirant

Sense Router firmware updated to v1.7.104.20 - Heads-Up - Port Forwarding config may get deleted

After this firmware automatic update, the Port Forwarding configuration I had previously created on my Sense Router, had been deleted, I assume as a consequence of a bug in the firmware update process.

 

So if your remote access stops working, for the device defined in your Port Forward rule, check your Sense Router, and re-create the Port Forwarding config.

 

Hint : Make a copy of the Port Forwarding rules so that you can easily re-create them if this happens again.

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Community Manager

Re: Sense Router firmware updated to v1.7.104.20 - Heads-Up - Port Forwarding config may get deleted

Hello Everyone,

 

Apologies for the delay, but updating this thread with the information: The new SENSE firmware release 1.7.111.43 fixes the issue with the port forwarding seen in the previous firmware version as mentioned in this article.

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FormerMember
Not applicable

Re: Sense Router firmware updated to v1.7.104.20 - Heads-Up - Port Forwarding config may get deleted

Checked and I experienced the same.

Luckily I have only one port fowarding which I remember and can also lookup easily.

Executive Member

Re: Sense Router firmware updated to v1.7.104.20 - Heads-Up - Port Forwarding config may get deleted

Experienced the same also,port forwarding tables need to be reconfigured even Sense got smarter

Champion

Re: Sense Router firmware updated to v1.7.104.20 - Heads-Up - Port Forwarding config may get deleted

I also have other issues with this firmware:

 

- devices in the guest-wifi stay active, even if they have left the range of wifi many hours ago.

- my xiaomi air purifier cannot longer connect to the guest wifi

 

older issues not fixed with this update:

 

- since many months my sonos play one stops play every few minutes, the distance between Sense and Sonos is only ~ 3-4 meters.

- new devices are not in the event log

- no more new blocked sites in log

 

Community Manager

Re: Sense Router firmware updated to v1.7.104.20 - Heads-Up - Port Forwarding config may get deleted

Hello Everyone,

 

Thank you for reporting this.

 

Yes, the current firmware update v1.7.104.20 does delete the port forwarding rules from SENSE. However, this has been brought to the SENSE team's attention and we are currently investigating on this further.

 

Apologies for the trouble caused.

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Aspirant

Re: Sense Router firmware updated to v1.7.104.20 - Heads-Up - Port Forwarding config may get deleted

I can also confirm that the SENSE threat log is NOT recording new blocked site events after this firmware update was applied. SENSE blocks suspect sites with the appropriate warning browser page, but the event is not logged by SENSE
Aspirant

Re: Sense Router firmware updated to v1.7.104.20 - Heads-Up - Port Forwarding config may get deleted

@Laksh Thanks for the response. I suggest that the SENSE team should carry out far more extensive testing before releasing any further firmware updates. It seems this latest version has broken a number of features. Including : Port Forwarding config, Threat Event Log ... and possibly others I have not personally experienced ... YET
Highlighted
Community Manager

Re: Sense Router firmware updated to v1.7.104.20 - Heads-Up - Port Forwarding config may get deleted

Hello Everyone,

 

Apologies for the delay, but updating this thread with the information: The new SENSE firmware release 1.7.111.43 fixes the issue with the port forwarding seen in the previous firmware version as mentioned in this article.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.

View solution in original post