SENSE whines about no connection even though nerwork works

Rider
Rider Posts: 17 Explorer

IMG_0278.PNGmeanwhile, the internet works...

 

 

 

Comments

  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi Rider,

     

    I have highlighted about your post to the SENSE team and they're investigating this issue. However, we would need further details in your setup.

     

    Eg, is your upstream connect (home router <-> SENSE) Wi-Fi or cable? What type is your home router? Which ISP are you using?

  • Rider
    Rider Posts: 17 Explorer

    Problem not solved, router reset helps only about 15 minutes...

  • Rider
    Rider Posts: 17 Explorer

    And when I switch the protection totally off, internet works with no problem. What the heck???

  • Rider
    Rider Posts: 17 Explorer

    I have connected SENSE to Cisco cable modem (EPC3825 Eurodocsis 3.0 / Sonera)  with Ethernet RJ-45 cable

  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi Rider,

     

    Thanks for keeping us posted with your solution/update.

This discussion has been closed.