Need to change the managing device; all config lost ?

F6
Supporter

Need to change the managing device; all config lost ?

Hi, I have to change the device managing Sense.

I think the only way to do this is making a reset of the Sense, and loosing all the settings ?

1 ACCEPTED SOLUTION

Accepted Solutions
Former F-Secure Employee

Re: Need to change the managing device; all config lost ?

Correct, the pairing between your phone and SENSE is unique for that installation.

You need to reset and install from scratch.

 

We are working on multiple admins where it would be possible to pair more phones into the same network alleviating this issue. I don't have a release date to provide for that feature yet, unfortunately.

2 REPLIES 2
Former F-Secure Employee

Re: Need to change the managing device; all config lost ?

Correct, the pairing between your phone and SENSE is unique for that installation.

You need to reset and install from scratch.

 

We are working on multiple admins where it would be possible to pair more phones into the same network alleviating this issue. I don't have a release date to provide for that feature yet, unfortunately.

F6
Supporter

Re: Need to change the managing device; all config lost ?

Hi, I hoped I have missed this feature.
I will use a "stable" device for the pairing.

Thanks