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How do I create a diagnostic file for F-Secure SENSE?

A diagnostic file is used to identify issues and gather data for support-assisted troubleshooting.

Note: You need to be connected to your SENSE network.

  1. Open any Internet browser.
  2. Enter one of the following URLs:
    http://sense.router/diag.log
    http://sense.local/diag.log
    http://<your_sense_ip_address>/diag.log

    Note: SENSE default IP address 192.168.71.1

    The diagnostic file is automatically downloaded to your computer.
  3. On the F-Secure SENSE log file page that opens, enter the 4-digit PIN code that appears on your SENSE display.
  4. Click Download.
  5. Retrieve the diagnostic file from your Downloads folder.
Pricing & Product Info

For product info and pricing please go to the F-Secure SENSE product page

Version history
Revision #:
9 of 9
Last update:
‎02-08-2018 11:37 AM
Updated by:
 
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