Cannot connect to Sense from Sense's 5Ghz wlan

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FormerMember
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Cannot connect to Sense from Sense's 5Ghz wlan

So I am always using Sense's 5Ghz wlan from sen on my devices that can like my admin android phone with the latest beta app.

But when i open the app it just shows cached data and says connect to sense network, but I already am!?

I even downloaded a pinging tool for my phone and started to ping the sense's ip, pings just fine but no help.

Only thing that helps is to change to Sense's 2.4Ghz wlan.

I don't remember it working like this before, I really haven't opened the sense app for a awhile since I have been using different network.

So how to debug this?

1 ACCEPTED SOLUTION

Accepted Solutions
FormerMember
Not applicable

Re: Cannot connect to Sense from Sense's 5Ghz wlan

Seems to have been just a temporary issue that wqs caused by unknown factor.

2 REPLIES 2
Community Manager

Re: Cannot connect to Sense from Sense's 5Ghz wlan

Hi 1sk,

 

Please get in touch with our support team via chat or phone in order to investigate this further.

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FormerMember
Not applicable

Re: Cannot connect to Sense from Sense's 5Ghz wlan

Seems to have been just a temporary issue that wqs caused by unknown factor.