F-Secure SAFE / Internet Security / Anti-Virus

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Banking Protection adds another layer of security when banking online and/or carrying out online money transactions.
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Sometimes you may want to exclude a file or folder from scanning. Excluded items are not scanned unless you remove them from the excluded items list.
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Follow these steps if you want to uninstall the SAFE or Mobile Security app from your Android device.
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Note: This article applies to the following products: F-Secure Internet Security, F-Secure Anti-Virus for PC, and F-Secure Mobile Security for Android...
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This article outlines important changes and features, as well as fixes released in the latest versions of F-Secure SAFE for PC and Internet Security.
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This is a short explanation about the support options for F-Secure SAFE customers.
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In Windows, the way of uninstalling a program varies between the operating system version. In this article, we describe one uninstallation method for...
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Question What has happened to My F-Secure Portal? Answer My F-Secure Portal has been discontinued on the 30th of May 2013. The closure of the My F-Secure Portal has no effect on any of our products or any of your subscriptions. The closure of the My F-Secure Portal has little to no effect on most users. The only difference is that the button My F-Secure is not accessible anymore from the navigation. You can still log in to the Community and use our website and services as you did before. For more details about the discontinuation of the My F-Secure Portal, check out this discussion thread.  
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Note: These steps are to install F-Secure SAFE onto the computer you are currently using.
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Before you start installing F-Secure Internet Security or Anti-Virus, make sure that: Your Windows is up to date. You have uninstalled incompatible...
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Automatic updates are turned on as soon as you install the F-Secure product. When your computer is connected to the internet, the product checks for...
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This article applies to you as follows: If you have already renewed your F-Secure Internet Security subscription, and If you have already received a...
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The gaming mode frees up more system resources to handle games that are running on your computer by reducing the product's impact on your computer's...
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This article only applies to you if you have opted to renew your F-Secure SAFE subscription manually.
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Browsing Protection by F-Secure is a browser extension/add-on that is part of the F-Secure SAFE software package that you purchase. The extension is...With the extension enabled in your browser, Browsing Protection (known as Safe Browsing on mobile devices) ensures safe browsing and safe internet...Browsing Protection also blocks harmful and suspicious websites to ensure the safety of your computer and personal data. For example, unwanted web...
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Before you start installing F-Secure SAFE, make sure that:
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The F-Secure security product reports an infection and states that it cannot automatically remove the infected files. Instead you will be asked to...
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This article lists the system requirements for F-Secure SAFE for all supported operating systems.
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Before you start installing F-Secure SAFE, make sure that:
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We don't recommend you to turn off the security features as this will leave your computer open to attacks. However, should you need to turn off all...
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Once you have installed F-Secure SAFE on your computer, and you open up your browser for the first time, activate the Browsing Protection extension...
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The Browsing Protection extension does not automatically install after installing SAFE on your PC.
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Once F-Secure SAFE is installed correctly, the product works silently in the background. To see that your F-Secure SAFE product is working, there are...
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Question I have forgotten the security code of my mobile device. What can I do to restore it? Answer The security code protects your application settings and enables you to send remote commands to your lost device. If you have forgotten your security code, follow the instructions below.   Once the Security code window is displayed, click the I have forgotten my security code link located under the Enter security code field. The Security code reset window opens. Click OK. In a while, you will receive an e-mail containing a link to set your security code. Click on the link in the e-mail, or copy and paste the link into your web browser's address field. Your device will soon be unlocked and antitheft settings will be reset. Remember to reconfigure the antitheft after the reset to keep your device safe.
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If you are currently using F-Secure Internet Security and need to renew your subscription, we recommend that you upgrade your Internet Security to...
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Finder, or previously known as Anti-Theft, is a feature in F-Secure SAFE that adds a number of security layers to your Android and iOS devices. With...
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Yes. All supported versions (12.1 or newer) of F-Secure security products are automatically brought over when you upgrade from Windows 7, 8 or 8.1....
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Once the installation of the browsing protection extension is completed, the browsing protection protects you against harmful web sites. Also, when...
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In this video, we are going to show you how to install F-Secure SAFE on your PC.
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This article lists the system requirements for F-Secure Internet Security for all supported operating systems.
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Depending on the device you want to install F-Secure SAFE on, the installation procedure may vary slightly.
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Family Rules is a centrally-managed parental control feature that lets you look after your family's well-being by setting screen time limits, blocking...
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Once you have installed F-Secure SAFE on your computer, and you open up your browser for the first time, activate the Browsing Protection extension...
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When the banking protection is turned on, your online banking sessions are protected. Accessing your bank's web site or making online payments will...
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Note: These steps are to install F-Secure SAFE onto the computer you are currently using.
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In some cases, Banking Protection does not close automatically when you log out of your online bank, and it may block access to other websites. The...
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When visiting a banking site, the Banking protection banner does not appear.
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When you renew F-Secure Internet Security on our eStore, the subscription key is displayed on the Order Confirmation page at the end of the order...
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Go to the Browsing Protection tab. At the bottom of the window, click on the View web site exceptions link.
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Keep a closer eye on your child's online activity, and set device limits and restrict content via Parental Controls.
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A network installer is typically smaller in size resulting in a quicker initial download. It takes over the downloading of additional components, thus...
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Question How can I lock my Android device remotely? Answer If you have lost your mobile device or it has been stolen, you can lock it remotely to prevent anyone from using it. This requires, however, that you have set up the remote Anti-Theft.   When you lock your device remotely, it cannot be used without your permission.   To lock your lost or stolen device: Send the following SMS message to your device: #LOCK#<security code> (Example: #LOCK#abcd1234 ) The locked device can be unlocked only with the screen unlock pattern, pin or password that you have specified.
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Question How can I locate my Android device? Answer You can locate your lost mobile device by sending an SMS message to the lost device.   Make sure that you have turned on GPS in your device to receive the location information. If necessary, consult your device documentation to find out how to turn on GPS.   To locate your device: Send the following SMS message to your device: #LOCATE#<security code> (Example: #LOCATE#abcd1234 ) Anti-Theft replies with an SMS message that contains the latest location of the device.   Tip: To make sure that the feature works correctly, we recommend that you send a test locate message to your device after you have set it up.   Note: Anti-Theft does not store any location data. The only location information is in the SMS text message that is sent to you.
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Follow these steps to renew F-Secure SAFE with a box code.
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Question How can I take Antitheft into use in a device running on Android? Answer To take Anti-Theft into use:   Open the application. In the main view, tap Antitheft > Turn on. You must activate device administrator to use Antitheft, if it isn't already activated. Tap Continue and Activate. The "Set up screen lock" dialog opens. Before you can use Antitheft in your Android mobile device, you need to enable the screen lock in your mobile device. Tap Continue. Note: If you are already using a screen lock steps 4 and 5 are skipped. The "Screen unlock settings" screen opens. Select a locking method and tap Continue/Confirm. For more information, consult the documentation that came with your device. The "Set security code" dialog opens. Enter your security code, tap Continue. Type it again to make sure you entered it correctly. Note: The security code must be at least 5 characters long. Tap Continue. Enter an email address where we will send the security code reset instructions if you forget your security code. Enter your trusted phone number where a notification will be sent if the SIM card of your current device is changed. You can also set it later. Tip! Instead of typing, you can select a phone number from your device's phone book. Tap Continue. Note that Antitheft locate command requires location services to work. If location services are not on, turn them on. Important: If your device is stolen, we strongly recommend that you change your Google account password.
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Question How can I find out the version of my Mobile Security for Android? Answer To find out what version of Mobile Security for Android your device is using:   Open the application. Tap the main menu in the top-left corner of the screen.  Tap About. The About page displays, e.g. the version of the Mobile Security for Android application.
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The data counter displays information about how the product is protecting you and your computer. The counter is at the bottom of the main product view...
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You do not have to actively transfer a license, but rather, this is done automatically in the background. If, when installing F-Secure Internet...
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Do you need more licenses? To get more licenses for your current F-Secure SAFE subscription, here's how to upgrade. The shopping cart is handled by...
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In this video, we are going to show you how to install F-Secure SAFE on your Android device.
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