cancel
Showing results for 
Search instead for 
Did you mean: 

F-Secure SAFE: Internet security for all devices

Sort by:
When you have renewed your F-Secure Internet Security or Anti-Virus for PC subscription, you can activate the new subscription key sent to you in the...
View full article
When you renew F-Secure Internet Security on our eStore, the subscription key is displayed on the Order Confirmation page at the end of the order...
View full article
If you are currently using F-Secure Internet Security and need to renew your subscription, we recommend that you upgrade your Internet Security to...
View full article
Question I just bought a license from F-Secure eStore but Mobile Security claims that the license is about to expire. Why? Answer This  happens probably because you have used a trial version of the application and subscribed to the full version when the trial period was expiring. For the trial period a unique subscription key was generated. After the trial, you have to enter the subscription key that you received when buying the full version.   If you purchased the license from other sources, a new subscription key was generated. The Mobile Security application is still using the old subscription key, so you need to activate the application with the new subscription key. You can do in the following way:   Open the application. On the lower part of the user interface, tap Subcsribe. The Subscription window is shown. Tap Enter key, enter your key and tap OK.
View full article
Question Can I use the same license with another device? Answer The license is device-specific. You cannot use the same license in two devices at the same time. If the same subscription key is used when activating a new setup, the license is transferred to the new setup. You can transfer the license to another phone up to three times. After three transfers the subscription key will no longer activate in a new device.   The subscription is also verified during the reputation update check. If you are using the same subscription key in two devices, the subscription key will be locked to the last device after three updates.
View full article
Question How can I renew my Mobile Security subscription? Answer You can renew your subscription in any of the following ways:   You can renew your subscription through Google Play: Open the application. Swipe to the menu Subscribe and tap it. Tap Buy. You can renew your subscription with your phone through the application user interface as follows: Open the application. On the lower part of the user interface, tap the right-hand arrow until More is shown. Tap More > Subscription. If you already have a key, tap Already have a key? and enter your new key. If you do not have a key, you can renew your subscription through F-Secure eStore (http://www.f-secure.com/en/web/home_global/protection/mobile-security/renew) through your phone or PC web browser. You will receive a confirmation e-mail which contains your new subscription key needed for activating the service. You can renew your subscription with your phone through the application user interface as follows: Open the application. On the lower part of the user interface, tap the right-hand arrow until Upgrade is shown. Note: The Upgrade view is shown only when the application is in trial mode or the subscription is about to expire. Tap Upgrade. The Upgrade subscription window is shown. Tap Buy. You can renew your subscription through F-Secure eStore (http://www.f-secure.com/en/web/home_global/protection/mobile-security/renew) through your phone or PC web browser. You will receive a confirmation e-mail which contains your new subscription key needed for activating the service. To enter the new key: Open the application. On the lower part of the user interface, tap the right-hand arrow until Upgrade is shown. Note: The Upgrade view is shown only when the application is in trial mode or the subscription is about to expire. Tap Upgrade. The Upgrade subscription window is shown. Tap Enter key and enter your key and tap OK. This article in other languages: Finnish, Swedish, German, French, Japanese, Italian, Danish, Norwegian, Dutch, Polish
View full article
Question How can I buy a Mobile Security license? Answer You can acquire F-Secure Mobile Security in the following ways:   Download the trial version from Google Play. Open the application, swipe to Subscribe > Buy to purchase Mobile Security subscription through the Google Play Store. Buy the application from F-Secure eStore (http://www.f-secure.com/en/web/home_global/mobile-security#price-info) through your phone or PC web browser. You will receive a confirmation e-mail which contains your new subscription key needed for activating the service. You can subscribe to the service through your mobile phone operator. The subscription is continuous and will be charged on monthly basis on you mobile phone bill. Note: If you subscribe to the service through your operator, you must use the operator-specific version of the application. This article in other languages: Finnish, Swedish, German, French, Japanese, Italian, Danish, Norwegian, Dutch, Polish
View full article