F-Secure SAFE / Internet Security / Anti-Virus

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Issue: I have manual renewal on my My F-Secure account. How can I change it to auto-renewal? Resolution: It is not possible to convert a manual renewal account to an auto-renewal one in advance. You can choose to change your account to auto-renewal when you are doing the payment for the next subscription period when deciding the amount of licenses and/or license period. Only then can it be changed. You can always cancel an auto-renewal, though. Please see these instructions: https://community.f-secure.com/t5/Common-Topics/How-do-I-cancel-my-subscription/ta-p/108369 Article no: 000018816
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Issue: When Banking Protection is active, a page within a bank website gets blocked or can't be accessed.  Bank website login page gives error: "SSL_ERROR_ACCESS_DENIED_ALERT" when Banking protection is on.  Resolution: Try to clear cookies, cache and browsing history of the browser. Make sure you have the F-Secure Browsing Protection extension installed and enabled in your browser Here's how to enable Browsing Protection on browsers: Firefox Chrome Internet Explorer Safari If a banking site still gets blocked, contact F-Secure customer service. Article no: 000004637
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Issue: I can't install F-secure product to Windows, as the downloaded file on the browser gives error: "Failed - virus scan failed" or "xxxxxx.exe contained a virus and was deleted" Resolution: The most likely causes for this are: Virus scan on your browser Different anti-virus product on your computer Try to open the file on a different browser, and also check, that you do not have other anti-virus programs installed.  If this does not help, here are some instructions by different browsers on what to do in these cases: Google Chrome Internet Explorer Note: If you're unable to download anything to your computer, there might be some registry issue on the Windows. Here is a support article by Microsoft or you can contact Microsoft directly.  Article no: 000017074
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Issue: I bought F-secure SAFE / TOTAL from the F-Secure homepage but I didn't notice any subscription or activation code. Why is it missing? Resolution: Please note that F-Secure SAFE / F-Secure TOTAL does not use any subscription or activation codes when you have purchased the subscription via the F-secure online store.  When purchasing a F-secure SAFE / TOTAL subscription, you will be directed to create a My F-Secure account from which you are able to install the product to your devices.  If you have renewed via your existing My F-Secure account, all the devices installed from that My F-secure account will automatically update to the new subscription expiry date.  Only time F-Secure SAFE / TOTAL subscription codes can be found is via retail (box) purchases and via some campaigns.   Article no: 000005970
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Issue: Customer inquired on how to install F-Secure Safe on his/her child's Android without having them to login using their email and password on the child's device. Resolution: Below are the steps on how to send the installation link either via Email or SMS. Log in to My F-Secure with your account username and password on your computer or any device Once logged in, click/tap Add device.  Select My child's device, and click/tap Continue. Then when Choose device type window appears, tap on Phone Android/iphone Click Continue, then you shall see 'Send SAFE installation link to your child's device via email or SMS'. Here you can choose to send by email or Send by SMS. Once key in the details to Send by email or Send by SMS , click Send. The installation link will be send accordingly. Or you can directly install from PlayStore:   Using your child's Android, open the PlayStore Tap Search Type SAFE Internet Security & Mobile Antivirus in the search box Under SAFE Internet Security & Mobile Antivirus, tap Get Tap Open Tap Accept and allow all the upcoming notifications Tap Log in Enter your My F-Secure email and password (main user's) Tap Log in Tap Installing for a child? at the bottom Enter the name and age App control: choose whether each app (new or already existing) should be, Time-limited Always allowed Blocked When ready, tap Next. Time limits: Time limits allow you to control when and for how long your child can use SAFE browser. To set the daily use limits, tap Edit (pencil icon) and slide the slider to the desired time length for weekdays and weekends. Once done, tap the Tick icon to save the settings. To set bedtime (prevent device use during night-time), tap Edit (pencil icon) and specify the time frame for school nights and weekends. Once done, tap the Tick icon. Tap Next. Content filtering: Content filtering blocks certain types of website content when browsing with the Safe Browser. Select by checking the boxes the content categories you want to block for your child. Tap Next. Almost ready. Tap Next Family Rules needs device administrator permissions to protect your child from harmful content. Press Continue Press Activate to grant F-Secure SAFE the device administrator permissions HUAWEI ONLY: If the  mobile phone has Ultra power saving mode, in the next step you need to: Tap Settings Enable Ultra power saving mode While in this mode, tap an empty square and add F-Secure SAFE. When it's activated, press the right hand corner to exit the mode. Return back to the program Tap Next Press Continue if you started F-Secure SAFE in Ultra power saving mode successfully Press continue under Turn on accessibility Scroll down, choose F-Secure SAFE and activate it with the switch, then press OK Press Finish Your child's device is now protected Article no: 000005445
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Issue: F-secure SAFE Family Rules don't work on my child's Huawei Android phone Customer has a Huawei android phone. Resolution: Due to the aggressive power management functionality in Huawei Android devices, the F-secure SAFE app may get terminated by the operating system in an attempt to extend battery life. This may affect the Family Rules feature in F-secure SAFE preventing it from working properly.  When setting up Family rules on your device, there's a prompt about Ultra power saving mode. When you see this, the next step you need to: Tap Settings Enable Ultra power saving mode While in this mode, tap an empty square and add F-Secure SAFE. When it's activated, press the right hand corner to exit the mode. Return back to the program Tap Next Press Continue if you started F-Secure SAFE in Ultra power saving mode successfully Now F-Secure SAFE should work on your child's device. If the the Ultra power saving mode is not activated on your Huawei device, it turns everything off except for Phone, SMS and Contacs. F-secure SAFE is also turned off.  Note: If you have EMUI 8.0 you can do the following: Go to Settings Choose Battery Tap Launch Select F-Secure SAFE Choose Run in background Note: You must re-set the above steps after restarting the device as EMUI does not keep the setting over a restart of the device. If the above does not help, please try: 1. Settings -> Apps & Notifications -> Apps -> Settings ->  Special Access -> Ignore battery optimisation -> F-Secure SAFE -> "Allow (May drain your battery more quickly) -> OK. 2. Settings -> Apps & Notifications -> Apps -> Settings ->  Special Access -> Write System Settings -> IF  F-Secure SAFE is there, click it -> "Allow write system settings" If you have an older EMUI (<8.0) on your Huawei device:  Go to Settings > Advanced Settings Select Battery manager > Protected apps Find F-secure SAFE from the list and toggle the switch to the On position NOTE that we cannot guarantee that even with these settings F-secure SAFE will work on Huawei. This is due to it's own Android limitations.  Article no: 000003725
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Issue: I am installing F-secure SAFE to my Android, and it is asking me to allow all these permissions to my location, phone, photos etc. Why does SAFE need these rights?  Resolution: For you to be able to install F-secure SAFE to your Android device, you wil need to allow all the permissions requested. You can read full disclosure of rights need and why from here.  Article no: 000018716
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Issue: How to do a F-secure SAFE virus scan on Android? Resolution: To scan files on your device and the inserted memory card, follow these instructions:   Open F-secure SAFE app Choose Anti-virus Tap Check Now After the scan is finished, the product shows the following information: Number of files scanned - The number of the files that were scanned. Infections - The number of infections found. Potentially unwanted applications - The number of the applications found that may behave in an undesirable way on your device. Tap Done to exit the scan. Article no: 000008023
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Issue: F-Secure Banking Protection is activating randomly in the browser even when user is not on a banking site. Resolution: 1. Make sure there are no banking sites listed in the "Top Pages" or "Favorites" menu when opening a new tab on a browser. Browsers can cache the favorite and most visited websites in the background and if F-Secure Banking Protection detects a banking URL, it will be activated. Also make sure that there are no banking websites pinned to your browser. Here are instructions to manage the content of the New Tab page in different browsers:  Mozilla Firefox :https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab Google Chrome: https://support.google.com/chrome/answer/95314?hl=en Internet Explorer: https://answers.microsoft.com/ 2. It  is possible that a site you visit contains ads related to banking sites which can cause the banking protection to trigger. 3. Check if the F-Secure Browsing Protection add-on / extension is installed and activated in browser you are using. Here are instructions how to manage add-ons / extensions in different browsers: Mozilla Firefox: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons​​​​​​​ Google Chrome: https://support.google.com/chrome_webstore/answer/2664769?hl=en Internet Explorer: https://support.microsoft.com/en-us/help/17447/windows-internet-explorer-11-manage-add-ons 4.  Try clearing the history and cookies from your browser.  Article no: 000001898
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Issue: I have a valid F-Secure TOTAL subscription. How can I start using F-Secure Freedome VPN on my mobile device? Resolution: If F-Secure FREEDOME VPN is not installed: 1. Open Google Play Store/Apple App Store on your device 2. Search F-Secure FREEDOME VPN 3. Install and Open F-Secure FREEDOME VPN 4. Swipe left three times 5. Log in 6. Select F-Secure  7. Enter your My F-Secure credentials and select Log in If F-Secure FREEDOME VPN is installed: 1. Open the FREEDOME VPN app 2. Open the menu on the top left corner 3. Select Subscription 4. Select Log in 5. Select F-Secure 6. Enter your My F-Secure credentials and select Log in Article no: 000001286
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Issue: Can I track my lost or stolen computer (Windows or Mac) with F-Secure SAFE? Resolution: The Windows and MacOS versions of F-Secure SAFE do not include any tracking features. On Android and Apple iOS smart devices, F-Secure SAFE has a tracking functionality called Finder which can be accessed by logging in to your My F-Secure account and selecting a mobile device.  Article no: 000017044
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Issue: I would want to open links from my messages in SAFE Browser, how can I change the default browser on my IPad or Iphone? Resolution: Apple does not currently support changing the default browser on iOS devices (iPhones and iPads), so this is not possible at the moment.   Article no: 000018308
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Issue: Is it possible to set one time limit with F-Secure SAFE family rules, which child can use as he/she wants between different devices? How do Family Rule time limits work? Resolution: At the moment it is not possible to have a shared time limit between two or more devices. (That is, you can't set it up so that you'd have, for example, 1 hour of use per day between your phone and your tablet.) The time rules work currently as follows:  You set up a weekday time limit and a weekend time limit and these are the same for all devices on that child's profile. However, time is tracked separately for each device. That is, if Timothy has an android phone, android tablet, and PC, and they have 1-hour time limit on weekdays, and 2-hour time limit on weekends, they can do the following: On weekdays, they can play 1 hour on their phone, on their tablet, AND on their PC. On weekends, they can play 2 hours on each device, per day. So, on weekdays it's a total of 3 hours of play on their devices (1 hour on each), and on weekend days it's 6 hours of play on their devices (2 hours on each). If you want to limit the total time the child can play between all of their devices, it is recommended to take into account the number of devices they have, and set the time limit accordingly. (So, for example, if the child has 3 devices, and you want to limit them to 1.5 hours on all of them, set the time limit to 30 minutes per device. This way they have a bit of variety too!) Article no: 000007939
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Issue: Why I do keep receiving notifications pop-ups from, as an example easyspeedtest.com on my Windows 10 computer? Is my computer infected? I have already run a full computer scan but no harmful items were found. Resolution: These notifications are not infections or viruses on your computer, thus F-secure will not detect or delete them.  Usually when you get these notification pop-ups, you've visited a website that asks you to either allow or block its notifications, and you've selected allow. After this the site will keep sending you notifications.  You can disable this from your browser.  On your computer, open Chrome At the top right, click More  Choose Settings At the bottom, click Advanced Under "Privacy and security," click Site settings Click Notifications Choose to block specific or all notifications: Block all: Turn off Ask before sending. Block a site: Next to "Block," click Add > Enter the site and click Add You may also try the steps below to remove Chrome ads notification as Windows 10 comes with the function to show ads. Search for Settings in Windows Click on System Click on Notifications & actions Under "Get notifications from these senders", if you can see Chrome > Turn it Off Article no: 000008090
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Once you have installed F-Secure SAFE on your computer, and you open up your browser for the first time, activate the Browsing Protection extension...
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When Banking Protection is activated on your computer, this feature offers a preventative layer to some of the techniques cyber criminals use to...
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Browsing Protection (known as Safe Browsing on mobile devices) blocks harmful and suspicious websites to ensure the safety of your computer and...It also adds a reputation rating icon before each link on your search result page, even when HTTPS is used. This helps you avoid harmful and...For Windows and Mac, Browsing Protection by F-Secure is a browser extension (add-on) that is part of F-Secure SAFE. The extension is available for...When the extension is switched on in your browser, Browsing Protection keeps your browsing and internet banking safe by supporting both encrypted...
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Issue: How do I re-install F-Secure SAFE for Android? Resolution: These steps are to re-install F-Secure Safe for Android Smartphone and Tablet.   1. Uninstall F-Secure SAFE on your Android phone or tablet.  Open up the app on your device Go to the Menu   in the top left of your screen, then Settings Scroll down to the bottom of the screen, and tap on Uninstall Enter the security code, if you have taken a security code into use, and tap OK to confirm the uninstallation. F-secure SAFE is now uninstalled 2. Install F-secure Safe on the Android Smartphone or Tablet again Before you start installing F-Secure SAFE, make sure that: You have the latest Android version installed You have an active My F-Secure account. To create an account, see article How to create an account for My F-Secure? You have an internet connection On your Android device, open Play Store, and search for F-Secure SAFE On the results page, select F-Secure SAFE Select Install Once done, select Open to start the set-up Select Accept and continue to accept the terms and conditions. Tick the box if you want to allow the app to collect anonymous data to improve the service Do the following: In the Allow F-Secure SAFE to make and manage phone calls? window, select Allow In the Allow F-Secure SAFE to access device's location? window, select Allow In the Allow F-Secure SAFE to access photos, media and files on your device window, select Allow Select Log in, and type in your My F-Secure credentials. If you don’t have a valid F-Secure SAFE or TOTAL subscription, select Create account to create an account Select Continue. An overview of the protection features available with your account appears Select Finish F-Secure SAFE is now installed on your device, and your device is protected. When you log in to your My F-Secure account, you can see which devices you have F-Secure SAFE installed on. Article no: 000003357
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Issue: How can I generate an F-Secure SAFE diagnostic log file with my Android device? Resolution: Follow these steps to generate and send the F-Secure SAFE diagnostic log files from a Android device: Open the F-Secure SAFE application on your Android device Open the menu from the upper left-hand corner Choose About Click on the version number (at least) 7 times Scroll down and press Send log file Send the log file to the predefined email address with the preferred email application If you have any other attachments (e.g. screenshots) you may add those to the same generated email Reply to the support request with the information that you have sent the diagnostic log file Article no: 000018387
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Issue: How can I perform a virus scan in F-Secure SAFE on my iPhone/iPad?  I can't find an option to do scan in F-Secure SAFE on my iOS device.  Resolution: F-Secure SAFE for iOS does not have a manual scanning feature on Apple iPhone or iPad devices. The F-Secure SAFE application functions as a secure browser and it has browsing protection and banking protection features. F-Secure SAFE also checks if newly installed apps from the App Store are safe.   Apple states: iOS is designed to be reliable and secure from the moment you turn on your device. Built-in security features protect against malware and viruses and help to secure access to personal information and corporate data.  Jailbreaking your device eliminates security layers designed to protect your personal information and your iOS device. With this security removed from your iOS device, hackers may steal your personal information, damage your device, attack your network, or introduce malware, spyware or viruses. You can find more information in this thread:  http://support.apple.com/kb/HT3743 Article no: 000001664
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The website exceptions list the websites that have been either allowed or denied for the user. To add a new allowed or denied website:
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Issue: When logging in to jyskebank.dk banking site, F-Secure banking protection blocks the page. Resolution: We are aware of this issue, and you can resolve it by clearing the ORSP cache. The cache is also cleared automatically periodically, so after a while the issue will resolve on its own.  You can clear the cache manually to immediately fix the issue.  You can find the instructions how to clear the ORSP cache in this article.  If you do not want to manually clear the ORSP cache and decide to wait for the ORSP cache to be automatically cleared, you can as a temporary workaround shut down the banking protection during banking sessions.     Article no: 000018153
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F-Secure SAFE offers a number of features within the same product that ensure your devices are protected against many kinds of online threats. These...This table shows which of these features are available by platform.
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Issue: While browsing the internet I got redirected a suspicious website. I have F-secure protection but it can't find viruses.  Resolution: This is most likely not a virus, but an adware that is in your browser. First you should check if there is anything new on your browsers toolbar, or new unknown extensions/add-ons. Uninstall extension on Chrome Uninstall extension on Mozilla Firefox Uninstall extension on Internet Explorer Uninstall extension on Microsoft Edge You should also try clearing the history and browser cache.  How to clear history on Chrome How to clear history on Mozilla Firefox How to clear history on Internet Explorer How to cleat history on Microsoft Edge If this does not help, try resetting the whole browser.  How to reset Chrome How to reset Mozilla Firefox How to reset Internet Explorer How to reset Microsoft Edge Article no: 000004694
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Issue: I get a notification on my computer about time limit, what is this about? Why is my computer's usage limited to some hours? I can't use my computer as F-secure program says that time limit is up. Resolution: If F-Secure program notifies you about a time limit on your computer, it is likely that time limitation on Family rules has been activated on F-Secure program. You can inactivate the time limitation on your computer as follows: If you have F-Secure SAFE installed Login in to your account on https://my.f-secure.com Click <your name> on the big circle  Click the switch deactivate time limits for the profile If you have F-Secure Internet Security installed ​Open F-Secure Internet Security program on your computer Click Parental control Click Settings Click the switch to deactivate time limitations Article no: 000006142
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Issue: I have renewed my F-Secure SAFE license, but my device shows license expired. Resolution: You might have purchased a subscription for a different product: Check the product installed on your device. If the product installed on your device is F-Secure Internet Security, then the subscription that you've purchased is for a different product. In this case, you need to uninstall F-Secure Internet Security from your device, and install F-Secure SAFE. Skip to the next step if this is not the case for you. Install F-Secure SAFE on PC Install F-Secure SAFE on iOS Install F-Secure SAFE on Android Install F-Secure SAFE on Mac If the product installed is the correct product for the subscription purchased:  Make sure that you have renewed an existing subscription instead of purchasing a separate new subscription. If you suspect that you might have purchased a separate new subscription, contact F-Secure Support for further assistance. If you use the login through Facebook, please verify you have installed SAFE from this account and not from the one with "normal" login. Try restarting your device, the product may just need to be refreshed to connect to our servers. If your F-Secure account shows the correct number of devices and restarting your device doesn't fix the issue, follow the steps below:   Log out and Log in to My F-Secure in SAFE Windows PC: Click on your name at the top-right of SAFE window Click Log out Click Continue Click Log out SAFE will close. Double-click the F-Secure SAFE icon on your desktop to open it A login window will appear. Enter your My F-Secure email and password and click Log in A message appears, "Hi <name> You are setting up protection for yourself." Click Continue Subscription is now updated Uninstall and reinstall F-Secure SAFE on your phone: Uninstall F-Secure SAFE app Go to App Store or Google Play Store Install F-Secure SAFE Tap Login Login using the correct account F-Secure SAFE is now activated Uninstall and reinstall F-Secure on your Mac:  Open Finder, and click on Programs / Application Open the F-Secure folder Run Uninstall F-Secure SAFE After the uninstallation, restart the Mac Release the previous installation license from My F-Secure so that you can reuse the same license again Install F-Secure SAFE on your Mac Article no: 000001358
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Issue: How do I logout of F-Secure SAFE on my devices? Resolution: Follow the steps below to log out of F-Secure SAFE on each platform: Windows and Mac Open F-Secure SAFE Click on your name at the top-right Click Log out On the log in screen, enter the correct email and password Click Log in Your SAFE is now activated with the correct account iOS  Open F-Secure SAFE application Go to Settings Select Logout Login with your newly created account Android Open F-Secure SAFE Go to Settings Select My F-Secure account Click Log out the current user Click login Login with your newly created account Article no: 000015570
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Sometimes you may want to leave out a file or folder from scanning. The items you leave out are not scanned unless you remove them from the excluded...
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This article applies only to users having a Huawei phone.
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Issue: Master Boot Record (MBR) has been infected by malware and needs to be replaced with a clean MBR Resolution: The clean up instructions: 1. Put Recovery Disk in the optical drive, and then start the computer. How to create recovery disc: https://support.microsoft.com/en-my/help/4026852/windows-create-a-recovery-drive When prompted, press any key to continue Select a language, a time, a currency, a keyboard, or an input method, and then click Next Click Repair your computer Select the operating system that you want to repair, and then click Next In the System Recovery Options dialog box, click Command Prompt In CMD input, bootrec with argument /fixmbr bootrec /fixmbr Restart Computer and at this point, MBR is restored and the malware trace should be removed Article no: 000013753
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On 22 October 2019, we have released an update that resolves an issue in our licensing system and how the deletion of accounts is handled.
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Issue: Why does the F-Secure product (SAFE / Anti-Virus) show "Security Cloud Malfunction" error notification on my Mac computer? Resolution: Issue may be related to a corrupt "hosts" file on the Mac. First just restart you Mac. If after that the issue is still there, please try resetting the hosts file on the Mac. How to reset the Hosts file on Mac: From the Finder, navigate to Go → Go to Folder Type this in the Go to Folder window: /private/etc/hosts From the finder window, click and drag the hosts file to the desktop. (we're doing this because we can't open the hosts file directly and edit it) Double-click the hosts file (on the desktop) and it will open in TextEdit (or any default text editor on your Mac) Erase everything in it. Copy the following piece of text and paste it into the hosts file ## # Host Database # # # localhost is used to configure the lookback interface # when the system is booting. Do not change this entry. ## 127.0.0.1 localhost 255.255.255.255 broadcasthost ::1 localhost fe80::1%lo0 localhost Save this file Open Go to Folder window Open /private/etc/hosts again Drag the hosts file on desktop back to the /etc/ folder. You will be asked about the existing hosts file Choose Replace and authenticate with the admin password when asked for it You can also contact F-Secure customer support chat for remote assistance to reset the hosts file. Note: As we don't rely on hosts file anymore in currently available versions, a re-installation of the F-Secure product on your Mac computer should also solve the issue.    Article no: 000002078
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You have installed F-Secure SAFE on your Mac computer but the loginless activation fails.
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Issue: If for example F-Secure SAFE is malfunctioning, you may be able to rectify the issue by simply reinstalling the product. Resolution: Important: Windows XP and Vista are no longer supported by Microsoft and F-Secure. Therefore, the steps below is not applicable to Windows XP or Vista computers. You can re-install F-Secure SAFE without uninstalling the old version. Log into your My F-Secure account: https://my.f-secure.com/login ​​​If you are unable to access the account or forgot your password, click on the Forgot Password option and type in your email address for a reset link to be sent. Select the device name that you wish to reinstall and click Release License. A page will appear to confirm the action. Click on Release License. The license is now removed.  Click + Add device. Choose My device, My child's Device or Someone else's device Select the device type (the system recognizes your device type by default) and click on Download for Windows. Once the download is completed, run the F-Secure Safe Network installer. When the installer launches, click Accept and Install The installation will uninstall the previous version/installation an will require a restart. The process usually takes a few minutes or so, and once installed, your computer is protected. If you are not able to reinstall: If you are experiencing issues with the reinstallation, you may need to use the F-Secure Uninstallation Tool to remove the problematic installation. Follow the steps in the link below: How do I uninstall F-Secure products using the Uninstallation Tool? Once done, repeat steps 1-8 as indicated above. Article no: 000001141
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Issue: After upgrading MacOS to 10.15 Catalina, F-Secure SAFE / Anti-Virus shows the following status: "Computer is not protected" but the subscription is valid. What should I do? Resolution: With MacOS 10.15 Catalina, you need to do the following to allow F-Secure SAFE to scan the computer and allow the program to work again: Go to Settings (An icon in the bottom of your Mac screen) Click Security and Privacy Click Privacy Select Full Disk Access on the left pane. Click the Lock in the bottom-left corner to make changes, and login with your Mac password (if prompted). Tick the box next to F-Secure SAFE / Anti-Virus on the list Click the Lock again to prevent further changes Article no: 000016812
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Issue: How do I release an F-Secure SAFE license so I can use it on another device? Resolution: Log in to My F-Secure. On the My F-Secure page, select a member that you want to release a license from. Underneath the member, you see a list of protected devices. Click on a device that you want to release a license from. This brings up a window with basic details about that device. Click Release license. This frees up a license that you can now use on another device. Note: Removing a license from a device does not uninstall F-Secure SAFE from that device. To uninstall F-Secure SAFE, you have to do it manually from the device.   Article no: 000001016
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If your F-Secure security product displays the message, "Computer is not fully protected", this means that the product has not been able to update to...Follow the steps below to resolve the issue:
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If you are currently using F-Secure Internet Security and need to renew your subscription, we recommend that you upgrade your Internet Security to...
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This article applies to SAFE for macOS from the 17.5 release.
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Follow these steps to renew F-Secure SAFE with a box code.
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Real-time scanning protects your computer by scanning all files when they are accessed and by blocking access to those files that contain malware.
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In Windows, the way of uninstalling a program varies between the operating system version. In this article, we describe one uninstallation method for...
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Follow the steps below to uninstall F-Secure SAFE on a Mac computer.
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Follow these steps if you want to uninstall the SAFE or Mobile Security app from your Android device.
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You can have browsing protection place a reputation rating icon before each link on search result page.To turn on or off the website reputation ratings in search results:
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When the banking protection is turned on, your online banking sessions are protected. Accessing your bank's web site or making online payments will...
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Set your computer to scan and remove viruses and other harmful applications automatically when you do not use it, or set the scan to run periodically...
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Make sure you are running the most recent version of F-Secure SAFE in order to stay secure.
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This article only applies to you if you have opted to renew your F-Secure SAFE subscription manually.
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