F-Secure SAFE / Internet Security / Anti-Virus

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Our Windows XP support for F-Secure SAFE and F-Secure Internet Security came to an end in June 2016, after providing an extended period of support for...
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Sometimes you may want to exclude a file or folder from scanning. Excluded items are not scanned unless you remove them from the excluded items list.
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This article outlines important changes and features, as well as fixes released in the latest versions of F-Secure SAFE for PC and Internet Security.
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This is a short explanation about the support options for F-Secure SAFE customers.
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In Windows, the way of uninstalling a program varies between the operating system version. In this article, we describe one uninstallation method for...
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Note: These steps are to install F-Secure SAFE onto the computer you are currently using.
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The gaming mode frees up more system resources to handle games that are running on your computer by reducing the product's impact on your computer's...
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Browsing Protection by F-Secure is a browser extension/add-on that is part of the F-Secure SAFE software package that you purchase. The extension is...With the extension enabled in your browser, Browsing Protection (known as Safe Browsing on mobile devices) ensures safe browsing and safe internet...Browsing Protection also blocks harmful and suspicious websites to ensure the safety of your computer and personal data. For example, unwanted web...
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The F-Secure security product reports an infection and states that it cannot automatically remove the infected files. Instead you will be asked to...
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This article lists the system requirements for F-Secure SAFE for all supported operating systems.
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Once you have installed F-Secure SAFE on your computer, and you open up your browser for the first time, activate the Browsing Protection extension...
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We don't recommend you to turn off the security features as this will leave your computer open to attacks. However, should you need to turn off all...
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The Browsing Protection extension does not automatically install after installing SAFE on your PC.
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Once F-Secure SAFE is installed correctly, the product works silently in the background. To see that your F-Secure SAFE product is working, there are...
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If you are currently using F-Secure Internet Security and need to renew your subscription, we recommend that you upgrade your Internet Security to...
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Yes. All supported versions (12.1 or newer) of F-Secure security products are automatically brought over when you upgrade from Windows 7, 8 or 8.1....
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Question What do I do if I get a Blue Screen when installing F-Secure security product to a Windows 10 system? Answer On a fresh Windows 10 system In case of a Blue Screen when installing F-Secure security product to a Windows 10 machine: Boot the computer in Safe mode with networking. Download and run the Uninstallation Tool for Windows. You can download the tool here. Once done, boot the computer in Normal mode. Check and install any pending Windows Updates. Reinstall the F-Secure security product. During OS upgrade If you get a Blue Screen during a Windows 10 upgrade, the operating system upgrade fails and returns to its original state. In such rare cases: Uninstall the F-Secure application manually. Perform the Windows 10 upgrade. Reinstall the F-Secure security product.
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When Virus protection is turned on, it scans your computer for malware automatically without asking you any questions. By default, the product handles...
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Once you have installed F-Secure SAFE on your computer, and you open up your browser for the first time, activate the Browsing Protection extension...
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Family Rules is a centrally-managed parental control feature that lets you look after your family's well-being by setting screen time limits, blocking...
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When visiting a banking site, the Banking Protection banner does not appear.
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Question How can I allow an application that DeepGuard has blocked? Answer Sometimes DeepGuard may block a safe application from running, even if you want to use the application and know it to be safe. This happens because the application tries to make system changes that might be potentially harmful. You may also have unintentionally blocked the application when a DeepGuard pop-up has been shown.   To allow the application that DeepGuard has blocked:   Click the product icon in the system tray to open the main user interface. Click the Tools tab and  Application permissions. The Monitored applications list is shown. Find the application that you want to allow. Note: You can click column headings to sort the list. For example, click the Permission column to sort the list into groups of allowed and denied programs. Right-click the Permission column and select Allow from the pop-up menu. Click Close. DeepGuard allows the application to make system changes again.   This article in other languages: Finnish, Swedish, German, French, Japanese, Italian, Danish, Norwegian, Dutch, Polish
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A network installer is typically smaller in size resulting in a quicker initial download. It takes over the downloading of additional components, thus...
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Our Windows Vista support for F-Secure SAFE and F-Secure Internet Security is coming to an end on 30th June 2017, after providing an extended period...
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Do you need more licenses? To get more licenses for your current F-Secure SAFE subscription, here's how to upgrade. The shopping cart is handled by...
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The data counter displays information about how the product is protecting you and your computer. The counter is at the bottom of the main product view...
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The product automatically detects your default system language and sets the product to the same language. During the installation, you can select your...If you later on want to change the product language, you need to do a fresh installation of the product, and remember to select the language during...
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SAFE is a security service you can install on your computer, smartphone or table to protect yourself and your loved ones against various types of...
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F-Secure SAFE supports the below list of browsers.
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A full computer scan scans all hard drives for malware, such as spyware, viruses and rootkits. The second full computer scan will be significantly...
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A recent change on your computer such as a Windows update may have caused our product to stop working. The missing .dll file is part of the...
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Use full computer scan when you want to be completely sure that there is no malware or riskware on your computer. This type of scan takes the longest...
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A modified hosts file may trigger a detection (Redirected hosts file), even if you have intentionally modified the hosts file entry manually, or with...
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Make sure you are running the most recent version of F-Secure SAFE in order to stay secure.
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Question How can I exclude an application from scanning? Answer You cannot exclude applications directly. New applications appear on the exclusion list only if you have excluded them during scanning.   If the scanning detects an application that behaves like spyware or riskware but you know it to be safe, you can exclude it from scanning so that the product does not warn you about it anymore. However, if an application behaves like a virus or other malicious software, it cannot be excluded.   You can view the applications that you have excluded from scanning, and remove them from the excluded items list if you want to scan them in the future. To view the applications that are excluded from scanning:   Click the product icon in the system tray to open the main user interface. Click Settings. Do one of the following: Under Security settings, select Virus protection. Under Other settings, select Manual scanning. Click the Exclude files from the scan link. The Exclude from scanning dialog is displayed. On the Applications tab, you can see the applications that you have excluded from scanning.   This article in other languages: Finnish, Swedish, German, French, Japanese, Italian, Danish, Norwegian, Dutch, Polish
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F-Secure SAFE subscriptions are based on the number of devices you want to protect and the length of time you choose for your subscription; for...
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Once you have installed F-Secure SAFE on your PC, and you open up your browser for the first time, activate the Browsing Protection extension (add-on)...
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Want to control how much time your children can spend on their devices? You can limit the time your child can use the device in two ways: Daily time...
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Looking for a way to protect your family from websites containing inappropriate content? Stay safe from these threats and activate Content Filtering...
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When browsing protection is turned on, you will be blocked from accessing harmful websites.
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By turning the firewall off, you allow all network traffic.
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This is not necessary. Virus and spyware scanning includes real-time scanning, which means that your computer is scanned for viruses in real time. Our...
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We recommend that you set up a separate Windows user account for each family member. When each computer user has their own Windows user account, you...
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In this video, we’re going to show you how you can protect your child’s PC with F-Secure SAFE. We’re also going to show you how you can set up time...
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We recommend that you set up a separate Windows user account for each family member. When each computer user has their own Windows user account, you...
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Usually there is no need to change the default settings, but you can configure how the computer is connected to the Internet so that you can receive...
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Set your computer to scan and remove viruses and other harmful applications automatically when you do not use it, or set the scan to run periodically...
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When the firewall is turned on, it restricts access to and from your computer. Some applications may require that you allow them through the firewall...
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You help us to improve the Security Cloud protection by contributing security data of malicious programs and websites. However, if you want to stop contributing anonymous data to Security Cloud, you can do so by going to the product settings: On the taskbar, right-click on the F-Secure icon in the notification area (system tray) and select Open common settings. On the left pane, click Privacy. Uncheck the Yes, I want to participate in the Security Cloud box. Click OK. Note: It is not possible to completely stop all network traffic to Security Cloud, as it is an integral part of the protection provided by our product. Related information What is Security Cloud?
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Question How can I prevent applications from downloading harmful files? Answer You can prevent applications on your computer from downloading harmful files from the Internet.   Some web sites contain exploits and other harmful files that may harm your computer. With advanced network protection, you can prevent any application from downloading harmful files before they reach your computer.   To block any application from downloading harmful files:   Click the product icon in the system tray to open the main user interface. Click Settings. Note: You need administrative rights to change the settings. Under Security settings, select Firewall. Select Do not allow applications to download harmful files. Note: This setting is effective even if you turn off the firewall.   This article in other languages: Finnish, Swedish, German, French, Japanese, Italian, Danish, Norwegian, Dutch, Polish
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