F-Secure SAFE / Internet Security / Anti-Virus

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Yes. All supported versions (12.1 or newer) of F-Secure security products are automatically brought over when you upgrade from Windows 7, 8 or 8.1....
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Question How can I allow an application that DeepGuard has blocked? Answer Sometimes DeepGuard may block a safe application from running, even if you want to use the application and know it to be safe. This happens because the application tries to make system changes that might be potentially harmful. You may also have unintentionally blocked the application when a DeepGuard pop-up has been shown.   To allow the application that DeepGuard has blocked:   Click the product icon in the system tray to open the main user interface. Click the Tools tab and  Application permissions. The Monitored applications list is shown. Find the application that you want to allow. Note: You can click column headings to sort the list. For example, click the Permission column to sort the list into groups of allowed and denied programs. Right-click the Permission column and select Allow from the pop-up menu. Click Close. DeepGuard allows the application to make system changes again.   This article in other languages: Finnish, Swedish, German, French, Japanese, Italian, Danish, Norwegian, Dutch, Polish
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Question How can I prevent applications from downloading harmful files? Answer You can prevent applications on your computer from downloading harmful files from the Internet.   Some web sites contain exploits and other harmful files that may harm your computer. With advanced network protection, you can prevent any application from downloading harmful files before they reach your computer.   To block any application from downloading harmful files:   Click the product icon in the system tray to open the main user interface. Click Settings. Note: You need administrative rights to change the settings. Under Security settings, select Firewall. Select Do not allow applications to download harmful files. Note: This setting is effective even if you turn off the firewall.   This article in other languages: Finnish, Swedish, German, French, Japanese, Italian, Danish, Norwegian, Dutch, Polish
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Question How can I exclude an application from scanning? Answer You cannot exclude applications directly. New applications appear on the exclusion list only if you have excluded them during scanning.   If the scanning detects an application that behaves like spyware or riskware but you know it to be safe, you can exclude it from scanning so that the product does not warn you about it anymore. However, if an application behaves like a virus or other malicious software, it cannot be excluded.   You can view the applications that you have excluded from scanning, and remove them from the excluded items list if you want to scan them in the future. To view the applications that are excluded from scanning:   Click the product icon in the system tray to open the main user interface. Click Settings. Do one of the following: Under Security settings, select Virus protection. Under Other settings, select Manual scanning. Click the Exclude files from the scan link. The Exclude from scanning dialog is displayed. On the Applications tab, you can see the applications that you have excluded from scanning.   This article in other languages: Finnish, Swedish, German, French, Japanese, Italian, Danish, Norwegian, Dutch, Polish
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Question What do I do if I get a Blue Screen when installing F-Secure security product to a Windows 10 system? Answer On a fresh Windows 10 system In case of a Blue Screen when installing F-Secure security product to a Windows 10 machine: Boot the computer in Safe mode with networking. Download and run the Uninstallation Tool for Windows. You can download the tool here. Once done, boot the computer in Normal mode. Check and install any pending Windows Updates. Reinstall the F-Secure security product. During OS upgrade If you get a Blue Screen during a Windows 10 upgrade, the operating system upgrade fails and returns to its original state. In such rare cases: Uninstall the F-Secure application manually. Perform the Windows 10 upgrade. Reinstall the F-Secure security product.
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You help us to improve the Security Cloud protection by contributing security data of malicious programs and websites. However, if you want to stop contributing anonymous data to Security Cloud, you can do so by going to the product settings: On the taskbar, right-click on the F-Secure icon in the notification area (system tray) and select Open common settings. On the left pane, click Privacy. Uncheck the Yes, I want to participate in the Security Cloud box. Click OK. Note: It is not possible to completely stop all network traffic to Security Cloud, as it is an integral part of the protection provided by our product. Related information What is Security Cloud?
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