F-Secure SAFE / Internet Security / Anti-Virus

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Issue: When I run the F-Secure install I have error, "For security and performance Windows 10 in S mode runs Microsoft verified apps...To get this app you need to switch out of S mode or find a similar app in the store." Why am I unable to install F-Secure on my computer in S mode? Resolution: Windows 10 in S Mode is a more limited, locked-down Windows operating system. In S Mode, you can only install apps from the Store, and you can only browse the web with Microsoft Edge. F-Secure products are not available in Microsoft App store, so you need to get out of S mode to use our products. If you purchase a PC in S Mode, you can leave S Mode for free. It doesn’t cost anything, but it is a one-time decision — once you’ve taken the PC out of S Mode, you can never put it back into S Mode.   How to Check If You’re Using S Mode You can check whether you’re using S Mode by heading to Settings > System > About. On the About page, scroll down to the “Windows Specifications” section. If you see the words “in S mode” to the right of the Edition entry, you’re using an S Mode PC. If not, you’re not using S Mode.   How to Leave S Mode Follow the steps in the following link: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode If you need assistance in leaving S mode, please contact Microsoft support here. Article no: 000015399
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If your F-Secure security product displays the message, "Computer is not fully protected", this means that the product has not been able to update to...Follow the steps below to resolve the issue:
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If you are currently using F-Secure Internet Security and need to renew your subscription, we recommend that you upgrade your Internet Security to...
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This article applies to SAFE for macOS from the 17.5 release.
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Real-time scanning protects your computer by scanning all files when they are accessed and by blocking access to those files that contain malware.
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In Windows, the way of uninstalling a program varies between the operating system version. In this article, we describe one uninstallation method for...
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Follow these steps if you want to uninstall the SAFE or Mobile Security app from your Android device.
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You can have browsing protection place a reputation rating icon before each link on search result page.To turn on or off the website reputation ratings in search results:
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When the banking protection is turned on, your online banking sessions are protected. Accessing your bank's web site or making online payments will...
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Set your computer to scan and remove viruses and other harmful applications automatically when you do not use it, or set the scan to run periodically...
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Make sure you are running the most recent version of F-Secure SAFE in order to stay secure.
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This article only applies to you if you have opted to renew your F-Secure SAFE subscription manually.
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Automatic updates are turned on as soon as you install the F-Secure product. When your computer is connected to the internet, the product checks for...
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Once F-Secure SAFE is installed correctly, the product works silently in the background. To see that your F-Secure SAFE product is working, there are...
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Once the installation of the browsing protection extension is completed, the browsing protection protects you against harmful web sites. Also, when...
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Once the installation of the browsing protection extension is completed, the browsing protection protects you against harmful web sites. Also, when...
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Note: These steps are to install F-Secure SAFE onto the computer you are currently using.
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Before you start installing F-Secure SAFE, make sure that:
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Before you start installing F-Secure SAFE, make sure that:
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Note: These steps are to install F-Secure SAFE onto the computer you are currently using.
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A modified hosts file may trigger a detection (Redirected hosts file) even if you have intentionally modified the hosts file entry manually or with a...
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Sometimes you may want to exclude a file or folder from scanning. Excluded items are not scanned unless you remove them from the excluded items list.
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Once you have installed F-Secure SAFE on your PC, and you open up your browser for the first time, activate the Browsing Protection extension (add-on)...
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Once you have installed F-Secure SAFE on your computer, and you open up your browser for the first time, activate the Browsing Protection extension...
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Once you have installed F-Secure SAFE on your computer, and you open up your browser for the first time, activate the Browsing Protection extension...
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Usually there is no need to change the default settings, but you can configure how the computer is connected to the internet so that you can receive...
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The product automatically detects your default system language and sets the product to the same language. During the installation, you can select your...If you later on want to change the product language, you need to do a fresh installation of the product, and remember to select the language during...
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The F-Secure security product uses Windows Defender Firewall to protect your computer.When the firewall is turned on, it restricts access to and from your computer. Some applications may require that you allow them through the firewall...
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We don't recommend you to turn off the security features as this will leave your computer open to attacks. However, should you need to turn off all...
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When browsing protection is turned on, Browsing Protection blocks access to harmful websites.
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This article describes how you can protect your child's PC with F-Secure SAFE, using the Family Rules feature. We're going to show you how to create a...
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Use the full computer scan when you want to be completely sure that there is no malware or riskware on your computer. This type of scan is the...
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Knowing the Mac operating system version can help you determine whether your Mac computer is up to date or meets the system requirements of your...
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The Status page shows the current protection status and other important information about the product.
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Due to the aggressive power management functionality in Huawei Android devices, the F-Secure SAFE app may get killed by the software in an attempt to...
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The F-Secure security product reports an infection and states that it cannot automatically remove the infected files. Instead you will be asked to...
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When visiting a banking site, the Banking protection banner does not appear.
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Once you have renewed your subscription, there is no further action required by you. The product on your device gets updated automatically. However,...
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A recent change on your computer such as a Windows update may have caused our product to stop working. The missing .dll file is part of the...
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On most Android devices, you can set the default browser either through the SAFE app settings or through the device's system settings. However, on...
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You can use Restrictions to block or limit specific apps and features on your iPhone/iPad.
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If you have a trial version of F-Secure SAFE installed on your Android device (version 15.2) from Google Play, you are unable to see this device in...
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The Browsing Protection extension does not automatically install after installing SAFE on your PC.
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Yes. All supported versions (12.1 or newer) of F-Secure security products are automatically brought over when you upgrade from Windows 7, 8 or 8.1....
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We recommend that you set up a separate Windows user account for each family member. When each computer user has their own Windows user account, you...
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A network installer is typically smaller in size resulting in a quicker initial download. It takes over the downloading of additional components, thus...
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This article outlines important changes and features, as well as fixes released in the latest versions of F-Secure SAFE for PC and Internet Security.
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Security Cloud is an online service which provides rapid response against the latest internet-based threats.
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The gaming mode frees up more system resources to handle games that are running on your computer by reducing the product's impact on your computer's...
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