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F-Secure SAFE / Internet Security / Anti-Virus

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There is no "Renew" link or button to renew or reactivate F-Secure Internet Security with a code

Issue: I can't find a place to add my F-Secure Internet Security code on the user interface (GUI)? Resolution: The Renew link or button on the main view of F-Secure Internet Security program is only visible when you have 45 days or less left in your subscription. If you have more than 45 days left on your subscription, you can activate your new F-Secure Internet Security code as follows: Open F-Secure Internet Security. Select Settings. Select Support. Select Renew Subscription. Enter your new F-Secure Internet Security code, and select Continue. Your subscription has now been updated. Article no: 000015729
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Tuesday

What do I do if my F-Secure security product displays the message "Computer is not fully protected"

If your F-Secure security product displays the message, "Computer is not fully protected", this means that the product has not been able to update to...Follow the steps below to resolve the issue:
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a week ago

What do I do if I want to upgrade (renew) my current Internet Security subscription to F-Secure SAFE?

If you are currently using F-Secure Internet Security and need to renew your subscription, we recommend that you upgrade your Internet Security to...
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a week ago

How do I renew F-Secure Internet Security?

This video tutorial shows you how to renew your F-Secure Internet Security subscription.
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a week ago

How do I uninstall SAFE on my PC?

In Windows, the way of uninstalling a program varies between the operating system version. In this article, we describe one uninstallation method for...
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a week ago

How do I turn on Parental Controls for my child's PC with Internet Security?

Keep a closer eye on your child's online activity, and set device limits and restrict content via Parental Controls.
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a week ago

How do I turn on or off the website reputation ratings in search results?

You can have browsing protection place a reputation rating icon before each link on search result page.To turn on or off the website reputation ratings in search results:
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a week ago

How do I turn banking protection on or off? (Windows)

When the banking protection is turned on, your online banking sessions are protected. Accessing your bank's web site or making online payments will...
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a week ago

How do I transfer an F-Secure Internet Security installation (or license) to another computer?

You do not have to actively transfer a license, but rather, this is done automatically in the background. If, when installing F-Secure Internet...
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a week ago

How do I schedule a scan?

Set your computer to scan and remove viruses and other harmful applications automatically when you do not use it, or set the scan to run periodically...
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a week ago

How do I know that I have the latest updates?

Automatic updates are turned on as soon as you install the F-Secure product. When your computer is connected to the internet, the product checks for...
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a week ago

How do I install F-Secure Internet Security or Anti-Virus on my PC?

Before you start installing F-Secure Internet Security or Anti-Virus, make sure that: Your Windows is up to date. You have uninstalled incompatible...
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a week ago

How do I exclude a modified hosts file from scanning?

A modified hosts file may trigger a detection (Redirected hosts file) even if you have intentionally modified the hosts file entry manually or with a...
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a week ago

How do I exclude a file or folder from scanning?

Sometimes you may want to exclude a file or folder from scanning. Excluded items are not scanned unless you remove them from the excluded items list.
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a week ago

How do I change the product language on my PC?

The product automatically detects your default system language and sets the product to the same language. During the installation, you can select your...If you later on want to change the product language, you need to do a fresh installation of the product, and remember to select the language during...
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a week ago

How do I allow an application to access my computer through the firewall?

The F-Secure security product uses Windows Defender Firewall to protect your computer.When the firewall is turned on, it restricts access to and from your computer. Some applications may require that you allow them through the firewall...
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a week ago

How do I add or remove website exceptions in F-Secure SAFE?

Go to the Browsing Protection tab. At the bottom of the window, click on the View web site exceptions link.
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a week ago

How do I activate a subscription code after renewing F-Secure Internet Security?

This article applies to you as follows: If you have already renewed your F-Secure Internet Security subscription, and If you have already received a...
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a week ago

How can I turn off all security features?

We don't recommend you to turn off the security features as this will leave your computer open to attacks. However, should you need to turn off all...
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a week ago

How can I turn Gaming Mode on?

To minimize the impact on your computer's gaming performance, you can set your F-Secure product to be on Gaming mode. This optimizes the system...
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a week ago

How can I turn Browsing Protection on?

When browsing protection is turned on, Browsing Protection blocks access to harmful websites.
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a week ago

How can I perform a full computer scan?

Use the full computer scan when you want to be completely sure that there is no malware or riskware on your computer. This type of scan is the...
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a week ago

How can I limit the time my child spends on the PC using Parental Controls?

Want to keep a closer eye on how much time your child spends on their device? Read on and find out how to limit the time your child uses on their...
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a week ago

How can I check the subscription information in my F-Secure product?

Note: This article applies to the following products: F-Secure Internet Security, F-Secure Anti-Virus for PC, and F-Secure Mobile Security for Android...
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a week ago

How can I block web pages by their content using Parental Controls?

Looking for a way to protect your family from websites containing inappropriate content? Stay safe and activate Content Blocker.
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a week ago

How can I allow other web sites during the online banking session?

When Banking protection is activated, you may see a prompt that tells you that a website that you want to visit is blocked to protect your...
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a week ago

Viruses were found but were not automatically cleaned. What can I do?

The F-Secure security product reports an infection and states that it cannot automatically remove the infected files. Instead you will be asked to...
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a week ago

The Banking protection banner does not appear when visiting a banking site

When visiting a banking site, the Banking protection banner does not appear.
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a week ago

Missing MSVCP1X0.dll causes F-Secure product to stop working

A recent change on your computer such as a Windows update may have caused our product to stop working. The missing .dll file is part of the...
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a week ago

If your Banking Protection session does not automatically close on bank logout

In some cases, Banking Protection does not close automatically when you log out of your online bank, and it may block access to other websites. The...
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a week ago

Will my F-Secure product work when I upgrade to Windows 10?

Yes. All supported versions (12.1 or newer) of F-Secure security products are automatically brought over when you upgrade from Windows 7, 8 or 8.1....
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a week ago

Why should I use different user accounts for my computer?

We recommend that you set up a separate Windows user account for each family member. When each computer user has their own Windows user account, you...
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a week ago

Why is F-Secure using a network installer for downloading and installing the product?

A network installer is typically smaller in size resulting in a quicker initial download. It takes over the downloading of additional components, thus...
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a week ago

Why do I need Banking Protection?

When Banking Protection is activated on your computer, this feature offers a preventative layer to some of the techniques cyber criminals use to...
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a week ago

Why do I keep getting email reminders to renew F-Secure Internet Security, even though I have renewed it?

Our email reminders are sent by our eCommerce partner, Cleverbridge. If you keep receiving email reminders even though you have renewed your...
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a week ago

What is Security Cloud?

Security Cloud is an online service which provides rapid response against the latest internet-based threats.
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a week ago

What is Parental Control?

Parental Control is a feature within F-Secure Internet Security and Mobile Security for Android that helps you keep your children safe on the Internet...
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a week ago

What is Gaming mode?

The gaming mode frees up more system resources to handle games that are running on your computer by reducing the product's impact on your computer's...
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a week ago

What is Browsing Protection?

Browsing Protection (known as Safe Browsing on mobile devices) blocks harmful and suspicious websites to ensure the safety of your computer and...It also adds a reputation rating icon before each link on your search result page, even when HTTPS is used. This helps you avoid harmful and...For Windows and Mac, Browsing Protection by F-Secure is a browser extension (add-on) that is part of F-Secure SAFE. The extension is available for...When the extension is switched on in your browser, Browsing Protection keeps your browsing and internet banking safe by supporting both encrypted...
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a week ago

What is Banking Protection and how does it work?

Banking Protection adds another layer of security when banking online and/or carrying out online money transactions.
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a week ago

What do the safety ratings in web search results mean?

When you have F-Secure SAFE installed, the website safety ratings categorize the search results and give an indication how safe or potentially...
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a week ago

What does the data "counter" do in F-Secure SAFE PC/Internet Security?

The data counter displays information about how the product is protecting you and your computer. The counter is at the bottom of the main product view...
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a week ago

What are the system requirements for F-Secure Internet Security?

This article lists the system requirements for F-Secure Internet Security for all supported operating systems.
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a week ago

What are the supported browsers for F-Secure SAFE?

F-Secure SAFE supports the below list of browsers.
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a week ago

What are the content types for Content Blocker in Parental Control?

By using Parental control, you can block access to the several content types. The various content types are explained in the following table.
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a week ago

What's New in F-Secure SAFE for PC/Internet Security

This article outlines important changes and features, as well as fixes released in the latest versions of F-Secure SAFE for PC and Internet Security.
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a week ago

Should I manually scan my hard disks daily?

This is not necessary. Virus and spyware scanning includes real-time scanning, which means that your computer is scanned for viruses in real time. Our...
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a week ago

I have renewed F-Secure Internet Security, but cannot find the subscription key. Where can I find it?

When you renew F-Secure Internet Security on our eStore, the subscription key is displayed on the Order Confirmation page at the end of the order...
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a week ago

About F-Secure Internet Security renewals

When your F-Secure Internet Security subscription is at the renewal stage, renewal reminders pop up in the product, and you also receive email...These reminders are triggered based on the purchase date of the product, not on the date when you installed the product and activated your...
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a week ago
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