F-Secure SAFE / Internet Security / Anti-Virus

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Note: This article only applies to Android devices running F-Secure Mobile Security.
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On your child's mobile device, open the F-Secure Mobile Security app.
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Follow these steps if you want to uninstall the SAFE or Mobile Security app from your Android device.
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If someone changes the SIM card in your device, a notification will be sent to your trusted number. To set up a trusted number, do the following:
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Make sure you are running the most recent version of F-Secure SAFE in order to stay secure.
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This article only applies to you if you have opted to renew your F-Secure SAFE subscription manually.
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Once F-Secure SAFE is installed correctly, the product works silently in the background. To see that your F-Secure SAFE product is working, there are...
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Before you start installing F-Secure SAFE, make sure that:
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Note: This article applies to the following products: F-Secure Internet Security, F-Secure Anti-Virus for PC, and F-Secure Mobile Security for Android...
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Due to the aggressive power management functionality in Huawei Android devices, the F-Secure SAFE app may get killed by the software in an attempt to...
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On most Android devices, you can set the default browser either through the SAFE app settings or through the device's system settings. However, on...
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If you have a trial version of F-Secure SAFE installed on your Android device (version 15.2) from Google Play, you are unable to see this device in...
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F-Secure SAFE is a security service you can install on your computer, smartphone or table to protect yourself and your loved ones against various...
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Family Rules is a centrally-managed parental control feature that lets you look after your family's well-being by setting screen time limits, blocking...
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Browsing Protection by F-Secure is a browser extension/add-on that is part of the F-Secure SAFE software package that you purchase. The extension is...With the extension enabled in your browser, Browsing Protection (known as Safe Browsing on mobile devices) ensures safe browsing and safe internet...Browsing Protection also blocks harmful and suspicious websites to ensure the safety of your computer and personal data. For example, unwanted web...
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F-Secure SAFE supports the below list of browsers.
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By using Content filtering in Family Rules, you can block access to several content types. The various content types are explained in the following...
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F-Secure SAFE subscriptions are based on the number of devices you want to protect and the length of time you choose for your subscription; for...
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In this video, we’re going to show you how you can protect your child’s Android device with F-Secure SAFE. We’re also going to show you how you can...
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This is a short explanation about the support options for F-Secure SAFE customers.
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Due to changes in Google's User Data and Permissions policies in October 2018, some of the features currently supported in F-Secure SAFE for Android...
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Android 4.x support for F-Secure SAFE, as well as support for earlier Android 4.x operating system versions has come to an end in February, 2018. The...
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The F-Secure SAFE app sends you notifications on certain app activities. For best protection, we recommend to keep the default settings on.
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Follow these steps to renew F-Secure SAFE with a box code.
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This article describes how to install F-Secure SAFE on your child's Android device and set up Family Rules for the first time. We go through the...Application control Device use limits Content filtering
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In this video, we are going to show you how to install F-Secure SAFE on your Android device.
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Issue: I have renewed my F-Secure SAFE license, but my device shows license expired. Resolution: You might have purchased a subscription for a different product. Check the product installed on your device. If the product installed on your device is F-Secure Internet Security, then the subscription that you've purchased is for a different product. In this case, you need to uninstall F-Secure Internet Security from your device, and install F-Secure SAFE. Skip to the next step if this is not the case for you. Install F-Secure SAFE on PC Install F-Secure SAFE on iOS Install F-Secure SAFE on Android Install F-Secure SAFE on Mac If the product installed is the correct product for the subscription purchased:  Make sure that you have renewed an existing subscription instead of purchasing a separate new subscription. If you suspect that you might have purchased a separate new subscription, contact F-Secure Support for further assistance. If you use the login through Facebook, please verify you have installed SAFE from this account and not from the one with "normal" login. Try restarting your device, the product may just need to be refreshed to connect to our servers. If your F-Secure account shows the correct number of devices and restarting your device doesn't fix the issue, follow the steps below:   Log out and Log in to My F-Secure in SAFE Windows PC. Click on your name at the top-right of SAFE window. Click Log out. Click Continue. Click Log out. SAFE will close. Double-click the F-Secure SAFE icon on your desktop to open it. A login window will appear. Enter your My F-Secure email and password and click Log in. A message appears, "Hi <name> You are setting up protection for yourself." Click Continue. Subscription is now updated. Uninstall and reinstall F-Secure SAFE on your phone: Uninstall F-Secure SAFE app. Go to App Store or Google Play Store. Install F-Secure SAFE. Tap Login. Login using the correct account. F-Secure SAFE is now activated. Uninstall and reinstall F-Secure on your Mac:  Open Finder, and click on Programs / Application. Open the F-Secure folder. Run Uninstall F-Secure SAFE. After the uninstallation, restart the Mac. Release the previous installation license from My F-Secure so that you can reuse the same license again. Install F-Secure SAFE on your Mac. Article no: 000001358
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Question I was prompted to enter a security code when trying to change the settings for Parental Control. What should I do? Answer The security code refers to the code that you set during the configuration wizard or when setting up Anti-Theft. Once a valid security code is entered, changes to the Parental Control settings are accepted.   When Parental Control is in use, you have to enter the security code always when trying to access any settings. When Parental Control is disabled, the security code will not be prompted for other settings except for Anti-Theft.
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If you suspect that your device is stolen, you can remotely wipe all your personal data and apps from it.Note: This feature is available only for SAFE for Android. The "Lock/Wipe device" setting must be enabled on your device for it to work. This setting...
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If you have misplaced your device, you can sound an alarm remotely from My F-Secure to help you locate your missing SAFE-protected device. Note: The...
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If you suspect that your device is missing, you can first lock it remotely from My F-Secure before wiping your data permanently on your SAFE-protected...
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Depending on the device you want to install F-Secure SAFE on, the installation procedure may vary slightly.
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Looking for a way to protect your family from websites containing inappropriate content? Stay safe from these threats and activate Content Filtering...
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Want to control how much time your children can spend on their devices? You can limit the time your child can use the device in two ways: Daily use...
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Do you need more licenses? To get more licenses for your current F-Secure SAFE subscription, here's how to upgrade. The shopping cart is handled by...
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The subscription details showing in My F-Secure and in the SAFE app do not match.
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Issue: I would like to upgrade my F-Secure Internet Security or Antivirus subscription to F-Secure SAFE subscription. What do I do? Resolution: It is advisable to upgrade your current F-Secure Internet Security or Antivirus subscription to SAFE as close to the expiry date as possible. As F-Secure SAFE is a different product, the remaining days of your current Internet Security subscription cannot be automatically transferred to your new F-Secure SAFE subscription. To upgrade to F-Secure SAFE, simply allow your F-Secure Internet Security subscription to expire and purchase a new F-Secure SAFE subscription by going to the: product web page, or;  selecting the F-Secure SAFE buy option in the renewal email that you have received from F-Secure As you go through the purchase process, you are asked to create a My F-Secure account. F-Secure SAFE subscriptions are accessed and managed through the My F-Secure service. Once your purchase is complete:  Create a My F-Secure account using the same email you used to make the purchase. Once created, check your email for an activation email sent by F-Secure, and activate your account by clicking link in the email. Your account is confirmed and created. As F-Secure SAFE is a different product, download and install the product from the My F-Secure service. Follow the instructions below to install F-Secure SAFE on your devices: How do I install F-Secure SAFE on my PC? How do I install F-Secure SAFE on my iPhone and iPad? How do I install F-Secure SAFE on my Android device? How do I install F-Secure SAFE on my Mac? Article no: 000001014
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