subscription key validation

Scholar

subscription key validation

Hi! I bought and downloaded F-secure Anti virus for mac yesterday. I entered my subscription key and pressed the set-button, but nothing happened. It has been saying¨waiting for the server to validate the subscription key¨ for over a day now. I've tried to remove it and re-enter it but nothing seems to work. The icon in the upper right corner has a blue ¨i¨on it, don't really know what that means eighter. 

Please help!

-jenna

1 REPLY 1
F-Secure Product Expert
F-Secure Product Expert

Re: subscription key validation

@jenna 

 

You can find the icons meaning here.

Could you try to set again the licence following this article?

 

If the validation still fails, you might want to contact our support.

 

PS: I moved your post to the most relevant board.

 



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.