manual renewal error
KennyXV
Posts: 1 New Member
So I've been trying to renew my subscription for a week now.
I update my payment method and click the renew button to only get "An error occurred while processing the manual renewal of your current subscription. Please contact Customer Support."
My F-secure SAFE expires 04/11/2016 and my Reference number xxxxx date 10/10/2015 and I' am also a virgin media customer for reference.
Any help would be much appreciated.
Comments
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It could be that you do actually need to Contact Support by way of a Support Ticket in order to resolve this. We can't usually deal with account issues on the forum, for privacy and security reasons.
This discussion has been closed.
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