installation failed intergritycontrol error

Novice

installation failed intergritycontrol error

while updating IS2011 to IS2012 i get a integritycontrol error on both computer security and online safety. this makes my install a failed install. what to do??

13 REPLIES 13
F-Secure Product Expert

Re: installation failed intergritycontrol error

Hi Eelke,

 

Not sure what is the error exactly? Could you please provide a screenshot of the error message?

 

 

Best Regards,

Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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Scholar

Re: installation failed intergritycontrol error

I have the same problem trying to update from IS2011 to IS2012. I get Installation failed as the error message usinng theF-SecureNetworkInstaller. I have the German version.

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Scholar

Re: installation failed intergritycontrol error

I also tried upgrading my girl's laptop from IS2011 - 12. Also get the same installation error problem. Not sure what seems to be wrong to what I did.

 

 

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Business is the game!!

Supporter

Re: installation failed intergritycontrol error

What Operating System (WinXP, Win Vista, ...) is installed?

Are all patches installed?

Did you try to install IS 2012 as administrator?

F-Secure Product Expert

Re: installation failed intergritycontrol error

Hi,

Kindly ensure that all latest Windows Updates installed. Especially the below components:

1. Windows Installer 4.5, Windows XP and Windows Vista Only.

2. Microsoft Dot Net Framework 4.0.

 

Then try to run the installation again.

 

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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Scholar

Re: installation failed intergritycontrol error

Hi,

 

I have Windows 7 Professional 64 bit

 

 

Have downloaded and installed Microsoft Dot Net Framework 4.0.

 

Ran the installation. Did no good. Still get the same error message.

 

Best regards

Ilona

 

F-Secure Product Expert

Re: installation failed intergritycontrol error

Hi Charlie658,

Please try to remove the FSIS 2011 by running the Uninstallation Tool then reinstall the FSIS 2012.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: installation failed intergritycontrol error

Hi Jason

 

I did that today and had no luck. Stiil get the same error message.

 

Best egards,

Ilona

F-Secure Product Expert

Re: installation failed intergritycontrol error

Hi Charlie658,

I would suggest you to open a Support Ticket for further investogation.

Kindly attach a FSDIAG together with your e-mail.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.