I have exactly the same problem as maddazz describes: "FS loads upto 70% then bounces between 94 & 84% before whizzing to 100% " installation failed ". I uninstalled previousley installed scanners (McAfee, AVG), I restarted several tiimes, checked for Windows updates, etc.
I just tried the last suggestion, that is, to run the FS installer as 'super-admin'. Still: the same behavior, so still no FS installed.
I am very interested in any other suggestestion. Besides, all this time my laptop is uprotected...worried....
(OS = Windows 7)
Yes, I uninstalled other AV programs (AVG, McAfee, F-secure (the failed one)) with the AntiVirusRemover.exe program that is advised by Blackcat here (http://community.f-secure.com/t5/Security/Removing-other-Antivirus/td-p/33593).
Sure, helpful program, thanks for that.
Then, three restarts later, I installed F-secure again, being THE built in adminstrator user of Windows 7, in Safe mode with networking.
Still, the same behavior, ending up in a failed installation (after about 45 minutes).
Yes, also in Safe mode with networking (I added this to my previous post as well, as I saw I forgot to add it first).
As a next step, I'll try to issue a ticket via support.
Guys,
It may also be worth mentioning that i have also uninstalled the virgin media service manager. This is not necessary now and may interfere. VM doesn't prompt you to jettison this when getting rid of the VM security.
@Soddingannoyed wrote:
Hi another virgin customer, having problems with install. Completed first steps registered etc but when i click install button after naming device i just get a pop up saying error try again in a moment.
I think the thread Simon mentioned is this one: http://community.f-secure.com/t5/Security/wont-install/td-p/37313
Unfortunately we never got any feedback if the problem was solved or not.
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