f-secure activation fail after restart worked after install with new activation code received.

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Aspirant

f-secure activation fail after restart worked after install with new activation code received.

f-secure activation fail after restart worked after install with new activation code received.

 

After first restart of laptop activation of license code requested for second time.  Received msg:  You have surpassed the maximum number of computers for F-Secure Booster.  Please contact F-Secure customer serivice.  Get Help (linked here).

 

I am prepared to uninstall and request a refund at this point intime.  

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Aspirant

Re: f-secure activation fail after restart worked after install with new activation code received.

I have already uninstalled f-secure booster.  Did a full scrub of my OS Win7 Pro, full scan of registry and removed any references to f-secure booster.  

 

I am using a number of f-secure products including f-secure, f-freedome, both on my mobile and PC devices.  Have beta tested for f-secure before.  This is not a new problem.

 

I am also requesting a full refund for f-secure booster.  I consider this product a fail for PCs and would not recomment its use or installation.

5 REPLIES 5
Superuser

Re: f-secure activation fail after restart worked after install with new activation code received.

To be honest, I'd never even heard of F-Secure Booster until now, so thanks for the heads up!

Unless one of the F-Secure team respond here (on Monday), then I think you may have to raise a support ticket for this one, as it sounds like a possible licensing issue, which we can't deal with on the forum.
Aspirant

Re: f-secure activation fail after restart worked after install with new activation code received.

I have already uninstalled f-secure booster.  Did a full scrub of my OS Win7 Pro, full scan of registry and removed any references to f-secure booster.  

 

I am using a number of f-secure products including f-secure, f-freedome, both on my mobile and PC devices.  Have beta tested for f-secure before.  This is not a new problem.

 

I am also requesting a full refund for f-secure booster.  I consider this product a fail for PCs and would not recomment its use or installation.

Superuser

Re: f-secure activation fail after restart worked after install with new activation code received.

Thanks for the feedback.
F-Secure Product Expert
F-Secure Product Expert

Re: f-secure activation fail after restart worked after install with new activation code received.

Hello trapspamhoneypo,

 

Sorry to hear that you had trouble with F-Secure Booster. If you still want to investigate what might have gone wrong, please send me a private message with the serialcode and username you used.

 

If you still want a refund, Cleverbridge AG is the F-Secure reseller and your partner for all purchases in our webstore. You can get a refund (30day money back guarantee) by contacting them directly.



Best Regards

-Ben

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Aspirant

Re: f-secure activation fail after restart worked after install with new activation code received.

thank you.

 

I received an immediate refund through your reseller. Again, thanks.