Windows8 64bit keeps altering that Protection is off

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Windows8 64bit keeps altering that Protection is off

Hi,

on my Windrows Bit System the OS keeps creating alterts, that Protection is off.

I Allowed f-secure several times, but it keeps coming up with the same alert.

 

 

PC Protection 12.71 build 102

Anti-Virus 10.00 build 18410
DeepGuard 4.10 build 50
E-mail Filtering 1.02 build 13510
Management Agent 8.30 build 43098
User Interface 9.80 build 494

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1 REPLY 1
Former F-Secure Employee

Re: Windows8 64bit keeps altering that Protection is off

Dear Kruegerfreddy,

 

Please create FSDiag for us. This will allow us to find the issue with our product, kindly follow the steps from the link below:

 

http://community.f-secure.com/t5/Security-for-PC/Creating-an-FSDIAG-file/ta-p/18190

 

Once FSDiag is created, please contact our support team and provide the FSDiag you created so that our Technical Expert can analyze the case and give you a solution. Below is the link to contact our support team :-
 
http://www.f-secure.com/en/web/home_global/support/contact
 
Do contact us again should you need further assistance.
 

Please feel free to contact us again should you need further assistance.

Thanks.
Best Regards,
Sean Veloo

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