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What do I do when SAFE detects malware?

When Virus protection is turned on, it scans your computer for malware automatically without asking you any questions. By default, the product handles malware immediately as soon as it finds them so that they can cause no harm.

If you choose, however, not to handle malware automatically, do as follows:

  1. Open the product user interface by clicking the product icon in the system tray.
  2. On the Status page, click Settings.

    Note: You need administrative rights to change the settings.

  3. On the left navigation, select Virus protection.
  4. Untick the Handle harmful files automatically checkbox.
  5. Click OK.
From now on, real-time scanning asks you what you want to do to the malware when it is found. Depending on the type of malware found, select the option you want.
Table 1. Handle harmful files
Action to take What happens to the file
Handle automatically Let the product decide the best action to take based on the file that was found.
Clean the files The product tries to clean up the files, and moves them to the quarantine if they cannot be cleaned.
Delete the files Remove the files from your computer permanently.
Quarantine the files Move the files to the quarantine where they cannot harm your computer.
Only block the file Block access to the file but leave it on your computer.
Table 2. Handle spyware
Action to take What happens to the spyware
Handle automatically Let the product decide the best action to take based on the spyware that was found.
Quarantine the application Move the application to the quarantine where it cannot harm your computer.
Remove the application Remove the application from your computer permanently.
Block the application for now Block the access to the application but leave it on your computer.
Always allow the application Allow the application to run and exclude it from the scanning in the future.
Table 3. Handle potentially unwanted applications
Action to take What happens to the application
Quarantine the application Move the application to the quarantine where it cannot harm your computer.
Remove the application Remove the application from your computer permanently.
Block the application for now Block the access to the application but leave it on your computer.
Always allow the application Allow the application to run and exclude it from the scanning in the future.
Pricing & Product Info

For product info and pricing please go to the F-Secure SAFE product page

Version history
Revision #:
6 of 6
Last update:
‎07-04-2017 01:41 PM
Updated by:
 
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