What can I do if I have forgotten the security code of my mobile device?


I have forgotten the security code of my mobile device. What can I do to restore it?


The security code protects your application settings and enables you to send remote commands to your lost device. If you have forgotten your security code, follow the instructions below.


  1. Once the Security code window is displayed, click the I have forgotten my security code link located under the Enter security code field. The Security code reset window opens.
  2. Click OK. In a while, you will receive an e-mail containing a link to set your security code.
  3. Click on the link in the e-mail, or copy and paste the link into your web browser's address field.

Your device will soon be unlocked and antitheft settings will be reset. Remember to reconfigure the antitheft after the reset to keep your device safe.

Pricing & Product Info

For product info and pricing please go to the F-Secure SAFE product page

Version history
Revision #:
8 of 8
Last update:
‎29-03-2016 04:07 PM
Updated by: