Virgin Media subscription question

Scholar

Virgin Media subscription question

Hi,

 

I have been paying for my subscription but have just joined Virgin Media who have offered me "It's included FREE for 12 months protecting up to 5 devices, worth £79.99. No upfront costs and then just £25 a year."

 

Can I apply this to my next renewal date or perhaps get a refund for the current year and apply it now?

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Virgin Media subscription question

Hi @andrewfd 

 

Kindly note that if you already have an existing F-Secure Safe subscription for Virginmedia customers, you are not eligible for another free trial. 

 

If you have been issued a completely new account with a separate email address, then you may be eligible for another free 12 months. 

1 REPLY 1
Moderator

Re: Virgin Media subscription question

Hi @andrewfd 

 

Kindly note that if you already have an existing F-Secure Safe subscription for Virginmedia customers, you are not eligible for another free trial. 

 

If you have been issued a completely new account with a separate email address, then you may be eligible for another free 12 months.