Ultralight SDK
I previously have F-Secure Safe installed and when the subscription ended I purchased it again. When trying to install it I get a notice about uninstalling F-Secure Ultralight SDK. I have uninstalled the previous version of F-secure and find no Ultralight file on my computer but yet I get the same notice. I also tried F-secure uninstall tool and Advanced Uninstaller Pro 11 but that didn`t work. What can I do??
Comments
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Hello,
Sorry for my reply. I'm also only F-Secure user;
For most useful and certified help -> you able to try contact F-Secure Support Channels:
https://www.f-secure.com/en/web/home_global/contact-support (chat or phone); Most likely they able to provide proper advices.
But my own unofficial suggestion can be about some points.
You able to re-check such steps:
--> Restart system;
--> Launch previous F-Secure Uninstallation Tool:
ftp://ftp.f-secure.com/support/tools/uitool/ (UninstallationTool.exe) --> this tool will remove other F-Secure solutions too (like Freedome or KEY, where for F-Secure KEY removing valid only for software, but not for "User Data");
So.. if you have installed Freedome or Key (or something else) -> it can be removed (good to know your subscription-information for proper reinstallation later);
After restart you able to try use "fresh" F-Secure Uninstallation Tool:
https://community.f-secure.com/t5/Common-topics/How-do-I-uninstall-F-Secure/ta-p/77915
https://download.sp.f-secure.com/uninstallationtool/FsUninstallationTool.exe --> this tool will remove current F-Secure SAFE (?!) solutions and ability to remove log-files; You able to tick options about detected "items" and remove it;
--> After restart you able to try launch installation of F-Secure SAFE else one time (maybe good to re-download Networkinstaller from My F-Secure Account portal);
If it will still prompting about "F-Secure Ultralight SDK" -> maybe you able to find under filesystem/registry about "F-Secure" keyword; And manually remove folders.
Also I able to think -> what if there was "branded" F-Secure SAFE solutions by ISP or something like this -> and related solution placed under another name?
"F-Secure Ultralight SDK" with my own experience was about "F-Secure Ultralight AV" (beta/tp software) during try to install previous F-Secure SAFE builds (or maybe current too); Fresh F-Secure SAFE solutions included "Ultralight"-design -> and maybe such prompt can be about 'broken' previous installation.
Thanks!
