Subscription Key Failure

Superuser

Re: Subscription Key Failure

Why? They have answered your enquiry, asking for relevant documentation to validate a licence purchase. I can't see what's wrong with that.
Aspirant

Re: Subscription Key Failure

I purchase it from Kuwait (APEX Computer Services Co).

As i told i purcahse it in April 2013 & Used it for the first time during same month. 

I dont know why you people make this thing so difficult.

F-Secure Product Expert
F-Secure Product Expert

Re: Subscription Key Failure

Hello KaKa_Spi,

 

Please be assured we are trying our best to solve the problem you are facing. The information concerning your purchase is however necessary so that we can figure out what is happening.


For instance it might be that the installer you are using isn't matching the key you purchased.

 

Thank you.



Best Regards

-Ben

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Aspirant

Re: Subscription Key Failure

I dont know what wrong with F-Secure people.... 

First of all F-Secure make online installer & for online installation customer must have atleast 2MB internet connection & this is headich & second thing is that why F-Secure is making different different installers. 

 

Previously i was working with APEX Kuwait... & Every day F-Secure was a joke due to long long procedures & F-Secure is not looking at market & region problems. Lot of people dont have Internet connections & how they will install F-Secure..

 

Do you think people will subscribe for Internet just to install F-Secure? This is sick dear.....

Customer need things easy way... not F-Secure way.....

Superuser

Re: Subscription Key Failure

That does kind of beg the question that if someone doesn't have an Internet connection, why would they need an anti virus product anyway? Without connectivity, it would soon become redundant through not receiving updates.

I'm sure, though, that F-Secure could provide an offline installer, if necessary.

But that's not helping solve your issue, so I'll butt out. :)
Aspirant

Re: Subscription Key Failure

Some people want to protect atleast their PC from USB or other media threats... thats why they want PC protection without even internet....

 

Scholar

Re: Subscription Key Failure

Hi Again, Must just let you know that a technician has been online we me for over three hours trying to resolve the problem. Still to no avail. Linges advised me to contact Microsoft regarding the problem & it seems there is a problem with my Windows 7 - it is corrupt. Certain services have stopped running so the system cannot update correctly. At least now I know the problem & will be correcting this ASAP. Smiley Happy