SAFE statistics not working on iPad iOS 10.3.2

Scholar

SAFE statistics not working on iPad iOS 10.3.2

Hi,

 

The SAFE statistics haven't been working for months. All I get is "0 sites checked". Reinstalling SAFE didn't help.

 

Regards,

 

Kari

6 REPLIES 6
Superuser

Re: SAFE statistics not working on iPad iOS 10.3.2

Hello,

 

Just as clarification:

 

--> Do you using F-Secure SAFE Browser and count with this view?

--> Or your experience about other/another browsers under iPad?

 

Sorry for ask.

 

Thanks.

Highlighted
Scholar

Re: SAFE statistics not working on iPad iOS 10.3.2

Yes, I'm using SAFE browser.

Superuser

Re: SAFE statistics not working on iPad iOS 10.3.2


@Kari77 wrote:

Yes, I'm using SAFE browser.


Hello,

 

I'm also only user of F-Secure solutions (their home solutions; but not about iOS);

So, it will be only as my suggestions:

 

--> Do you able to re-check if SAFE Browser just work as should?

https://community.f-secure.com/t5/Home-Security/Safe-Browsing/m-p/88818#M3178

With ^ reply you able to get three "test" websites: safe, unsafe, suspicious;

 

Maybe you able to re-check -> if you try to open "unsafe" (testpage) - does it blocked by SAFE Browser?

Or even "safe" (testpage) - does count is increasing? I able to suspect that maybe "HTTPS"-pages not counted (but not likely.. that all of your opened pages was with HTTPS);

 

If it not blocked (access to unsafe-test page) - maybe you able to re-check if there "turned ON" Safe Browser related-options (if it available there);

 

And if yes - since if there something wrong - maybe F-Secure iOS team should to re-check this properly.

 

Thanks!

Superuser

Re: SAFE statistics not working on iPad iOS 10.3.2

To Kari77

Perhaps this problem is over, but I write some points, you could check.

✔ click the product icon in the menu
✔ select open F-S SAFE > in the status page
✔ check the current protection status
✔ make sure that all features are up-to-date
✔ find out the date of the last update
✔ check your subscription is still valid

💡Näsäviisas

Scholar

Re: SAFE statistics not working on iPad iOS 10.3.2

Hi,

 

Thank you for your advice. The browser works normally. The test sites are rated correctly. Still the stats remain the same. Zero sites checked.

 

I'll ask F-Secure to investigate this more deeply.

 

Thanks,

 

Kari

Scholar

Re: SAFE statistics not working on iPad iOS 10.3.2

Hi,

 

I checked these and they are all ok.

 

Thanks,

 

Kari