Question about 3 PC 1 Year subscription

Scholar

Question about 3 PC 1 Year subscription

Hello:

 

I have bought F Secure with 3 PC 1 Year subscription. One of them use in my desktop and other one in my Ultrabook. Recently I reinstall operation system and F Secure in my Desktop twice. Finally I found F Secure in my Ultrabook shows that my license was expired.

 

How can I got my license back?

 

Thanks !

9 REPLIES 9
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Superuser

Re: Question about 3 PC 1 Year subscription

Does it give you the option to insert a subscription key on the Ultrabook?  If so, do that, then it should offer to take the inactive licence off the other machine.

Superuser

Re: Question about 3 PC 1 Year subscription

Just to add, you've posted this in the Password Management section, which is for F-Secure Key, but I am assuming you're referring to the Internet Security product.
Senior Advisor

Re: Question about 3 PC 1 Year subscription

Check your computer's time and date settings, it may cause such problems
Advocate

Re: Question about 3 PC 1 Year subscription

Did it say the license had expired or perhaps that all licenses are already used?

Scholar

Re: Question about 3 PC 1 Year subscription

Dear friend:

 

Thanks for your reply. I do that as you said before I post this thread. It shows that the key has been used as 3 users. Can not take my lisence back.

 

Thanks a lot!

 

BR

Scholar

Re: Question about 3 PC 1 Year subscription

Dear Friend:

 

The lisence can be used in my desktop now. But my ultrabook can not!

 

Thanks a lot!

BR

Scholar

Re: Question about 3 PC 1 Year subscription

Dear Friend:

 

It as you said, my product is Internet Security. Is there any way can take my lisence back?

 

Thanks a lot!

BR

Advocate

Re: Question about 3 PC 1 Year subscription

Yes, first check date & time setting on your Ultrabook, as Janiashvili suggested.

 

Then un-install and re-install F-Secure Internet Security on your ultrabook. When you enter your subscription key you'll get a message that all licenses are already in use. You'll then be asked if you want to move a license, so the license from your old desktop before you re-installed Windows can be used for the ultrabook instead.

F-Secure

Re: Question about 3 PC 1 Year subscription

Hi @Hcinly ,

 

I've moved your post to the correct board.  Are you still having an issue with your subscription keys, or is this now solved?

 

// Chrissy

 

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