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Proxy Error Message

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Scholar

Proxy Error Message

Tried logging in so that I can add another device and got this message. 

 

"Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request POST /as/L4Zws/resume/as/authorization.ping.

Reason: Error reading from remote server"

 

Any ideas as to what I'm supposed to do!

1 ACCEPTED SOLUTION

Accepted Solutions
Scholar

Re: Proxy Error Message

Temporary Error. Thank you all
3 REPLIES 3
Superuser

Re: Proxy Error Message

Hello,

 

If your experience is still about troublestuck.

 

Maybe it is possible to try another browser (or kind of 'InPrivate'-mode).

 

Also, maybe it is useful to known points like:

-> platform where you tried (Windows, Mac, Android, iOS);

-> browser.

 

Because your notification sounds as internal server response. So, I tried to login into:

https://my.f-secure.com

and it was possible. Maybe it was temporary troubles? If not -> maybe good to start from noted potential step with another browser.

I think that such internal server trouble can be based on different reasons. Since I'm also only F-Secure user -> if your situation with stable stuck -> maybe good to contact their direct F-Secure Support Channels (chat as example):

https://www.f-secure.com/en/web/home_global/contact-support

 

Thanks!

Superuser

Re: Proxy Error Message

Hi @Malda57 and @Ukko

I got the same kind of error message one hour ago about proxy...
But it is over now. I could log in Community again. Perhaps some temporary error.

Näsäviisas
Scholar

Re: Proxy Error Message

Temporary Error. Thank you all