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Offline Image for F-secure Internet security

Scholar

Offline Image for F-secure Internet security

Customers with low speed Internet is asking for offline file for Internet security and they are claiming that kasper is providing this .

Q:is the offline file available and if  yes it is avilable can we have it

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Supporter

Re: Offline Image for F-secure Internet security

Hi Raed, 

 

Do you mean if it's available an "offline installer" for the suite? I'm afraid there isn't one, please read this: http://community.f-secure.com/t5/Security-for-PC/Offline-installer/td-p/4971

12 REPLIES
Supporter

Re: Offline Image for F-secure Internet security

Hi Raed, 

 

Do you mean if it's available an "offline installer" for the suite? I'm afraid there isn't one, please read this: http://community.f-secure.com/t5/Security-for-PC/Offline-installer/td-p/4971

Scholar

Re: Offline Image for F-secure Internet security

Very SAD to learn this issue is on demand for more than 2 years now and you're doing nothing ?

 

Aren't you listening to millions of poor customers without high speed internet ? They will simply discourage others buying F-Secure.

 

Windows 7 'root certificate' is another burning that is keeping our sales stopped. All other leading brands do not trouble here. Again, we didn't face the same for Windows XP or Windows 8. How do you explain this ?

 

Best regards/Sharif

Highlighted
Scholar

Re: Offline Image for F-secure Internet security

F-secure team

 

Windows 7 'root certificate' is another issue that need to be solved ASAP  it is really stopping our sales

Scholar

Re: Offline Image for F-secure Internet security

Thanks, friend. We all care for steady growth of F-Secure users.

 

We need to have more people who like F-Secure...

F-Secure

Re: Offline Image for F-secure Internet security

Hi

 

What root certificate issue are you talking about? We fixed one in Internet Security 2013 service release 1 and I'm not aware of any further problems.

 

Ville

 

Scholar

Re: Offline Image for F-secure Internet security

Hi

 

We are facing this issue with windows 7 , 64bit  below is what the licesnese is giving 

 

“ your system date is wrong of your recent certificate and out of date. Check the system date and go to windows updates to make sure that you have the latest windows recent certificate”.

 

note: they are using any other AV and it is working fine

F-Secure

Re: Offline Image for F-secure Internet security

Hi

 

That's exactly the problem that was fixed. I asked around and there was a small configuration problem in service release 1 that prevented the fix from working, but it was corrected with service release 2. The fix is in the latest network installer, so you must not use any old version.

 

Ville

 

Scholar

Re: Offline Image for F-secure Internet security

Ville is it a window 7 issue only or for all windows versions

Scholar

Re: Offline Image for F-secure Internet security

Hello Ville,

 

You saved us Mate !

 

Can we request a new installer CD for retail market wiht release 3 ? This may come through Dubai, or directly from Helsinki as we are resellers in Bangladesh. We are using the CD from October 2012 (?), and are stopped in the market...nobody's selling F-Secure with these problems. ASAP is what we need now !

 

How do you advise in other vital issue for which we are less preferred by customers to competitors ? How can we get OFFLINE installer ? Internet speed here is on TURTLE foot ! Customers are looking for offline installers which others are providing. This could also be part of the 'new CD' ?

 

Thanks for your precious information

 

Sharif