Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

Novice

Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

I have installed a trial pack of F-Secure MObile Security. As the subscription got over and i would liketo uninstall the application from my Samsung Galaxy Grand phone.
I went to Application Manger-> F-Secure MObile Security.-> Uninstall button is greyed out.

3 ACCEPTED SOLUTIONS

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Superuser

Re: Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

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Senior Advisor

Re: Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

Hi chanak

 

try the suggestion by one of the F-Secure experts, Jagedesan, listed in one of the recommended content threads below; 

 

  1. Open Settings > Location and security.
  2. Scroll down to Device administration and tap Select device administrators.
  3. Under Device administrators, uncheck the application.

Then you should now be able to uninstall.

 

Edit; Simon beat me to it Smiley Wink

View solution in original post

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Superuser

Re: Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

Mine was the lazy answer.  Smiley LOL

View solution in original post

7 REPLIES 7
Novice

Re: Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

Thanks Guys I myself found the answer. But thesupport from F-Secure is pathetic.


@amit wrote:

I have installed a trial pack of F-Secure MObile Security. As the subscription got over and i would liketo uninstall the application from my Samsung Galaxy Grand phone.
I went to Application Manger-> F-Secure MObile Security.-> Uninstall button is greyed out.


 

F-Secure

Re: Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

Hello Amit!

 

Sorry to hear that you are no longer keeping Mobile Security, but I hope that in the future, if you should use any of our products, you'll give us a chance to assist you Cat Wink  We have many support channels available to do this, including this Community, our Knowledge Base Articles, and chat support.

 

Would you mind sharing with other Community members how you solved your issue, so that they may also be able to find an answer to similar problems?

 

Thanks!

// Chrissy

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Novice

Re: Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

Hi

 

What is the solution to removing f-secure mobile security completely from a Samsung Galaxy Grand.  The uninstalll option is greyed out and I can't see any other options for removing this app. 

 

Any suggestions or solutions welcome.

 

Regards,

 

Karl.

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Superuser

Re: Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

Tags (1)
Senior Advisor

Re: Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

Hi chanak

 

try the suggestion by one of the F-Secure experts, Jagedesan, listed in one of the recommended content threads below; 

 

  1. Open Settings > Location and security.
  2. Scroll down to Device administration and tap Select device administrators.
  3. Under Device administrators, uncheck the application.

Then you should now be able to uninstall.

 

Edit; Simon beat me to it Smiley Wink

View solution in original post

Tags (1)
Superuser

Re: Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

Mine was the lazy answer.  Smiley LOL

View solution in original post

Novice

Re: Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

Hi Simon and Blackcat,

 

Thank you both - the solution worked a treat.

 

Regards,

 

Karl