Microsoft UAG SSL application tunneling component is not compatible with F-secure?

Scholar

Microsoft UAG SSL application tunneling component is not compatible with F-secure?

We are experiencing problems with Microsoft UAG SSL application tunneling component on computers running F-Secure Internet Protection. Attempting to install UAG client components results in failed installations, freezing of computer network traffic and not functional SSL tunnels.

 

If we disable the Real time protetion feature then the problems are solved. But this is hardly the solution that we can provide to our end customers. Disabling security features and programs should not be done.

 

Is this a known issue and are there alternative solutions to this problem?

4 REPLIES 4
F-Secure Product Expert

Re: Microsoft UAG SSL application tunneling component is not compatible with F-secure?

Hi JukkaT,

I would suggest you to open a Support Ticket for further investigation, kindly attach a FSDIAG together with your ticket.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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Superuser

Re: Microsoft UAG SSL application tunneling component is not compatible with F-secure?

Hi,

 

what F-Secure product and version are you using?

What OS?

Matthias
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perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Scholar

Re: Microsoft UAG SSL application tunneling component is not compatible with F-secure?

Thank You for your quick replies. Several of our end customers have experienced issues.

 

I will query for the exact product names and versions. I will also try to get the FSDIAG files.

 

- Jukka

Scholar

Re: Microsoft UAG SSL application tunneling component is not compatible with F-secure?

I got the information from one customer and made an official support request. Thank You for the help.

 

Number: 1-482234197