Microsoft UAG SSL application tunneling component is not compatible with F-secure?

JukkaT · November 2011

We are experiencing problems with Microsoft UAG SSL application tunneling component on computers running F-Secure Internet Protection. Attempting to install UAG client components results in failed installations, freezing of computer network traffic and not functional SSL tunnels.

If we disable the Real time protetion feature then the problems are solved. But this is hardly the solution that we can provide to our end customers. Disabling security features and programs should not be done.

Is this a known issue and are there alternative solutions to this problem?

[Deleted User] · November 2011

Hi JukkaT,

I would suggest you to open a Support Ticket for further investigation, kindly attach a FSDIAG together with your ticket.

Thanks.

Best Regards,
Jayson

MJ-perComp · November 2011

Hi,

what F-Secure product and version are you using?

What OS?

JukkaT · November 2011

Thank You for your quick replies. Several of our end customers have experienced issues.

I will query for the exact product names and versions. I will also try to get the FSDIAG files.

- Jukka

JukkaT · November 2011

I got the information from one customer and made an official support request. Thank You for the help.

Number: 1-482234197

Microsoft UAG SSL application tunneling component is not compatible with F-secure?

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