Loss of Cisco VPN connection

Scholar

Loss of Cisco VPN connection

Since installing F-secure I appear to have lost my VPN connection.

 

I get "Reason 442: Failed to enable Virtual Adapter."

 

Everything else checks out OK as far as I am aware.

 

Can anyone help please?

 

Thanks in anticipation

 

 

5 REPLIES 5
Advocate

Re: Loss of Cisco VPN connection

Submit a Support Request and attach an FSDIAG file to it.

F-Secure

Re: Loss of Cisco VPN connection

Hi daveelsy,

Just wanted to check in and see if your VPN issue has been resolved? If so, please share the fix with our Community Smiley Wink

// Chrissy
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Senior Advisor

Re: Loss of Cisco VPN connection

Scholar

Re: Loss of Cisco VPN connection

Tried as suggested but still no joy

Highlighted
Former F-Secure Employee

Re: Loss of Cisco VPN connection

Hello daveelsy,

 

Have you opened a support ticket about the issue? If not, please do so. We'd most likely need also the FSDIAG -diagnostics file in order to investigate the problem a bit closer.

 

Contacting support: http://www.f-secure.com/en/web/home_global/support/contact/request

 

Creating FSDIAG: http://www.f-secure.com/en/web/home_global/support/contact/fsdiag