IS2013 stuck updating

Aspirant

Re: IS2013 stuck updating

There was never any <ProgramFiles>\F-Secure folder to manually remove in any of my attempts.

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F-Secure

Re: IS2013 stuck updating

Hi,

it might be worth trying the Automatic Update Reset Tool: ftp://ftp.f-secure.com/support/tools/FSAUA-Reset/ . You only need to execute it and it will clear the databases and redownload everything. It will take up to 30 minutes to install all updates although of course the download is faster.

Or you download the latest databases manually and install them once: http://www.f-secure.com/en/web/labs_global/removal-tools/-/carousel/view/140
Download the fsdbupdate9.exe.
Aspirant

Re: IS2013 stuck updating

Thanks jackma. I'll keep that link for the future. That would have been extremely useful.