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I forgot my security code and I cannot change settings or uninstall the application. What should I do?

Question

I forgot my security code and I cannot change settings or uninstall the application. What should I do?

Answer

The F-Secure SAFE application supports the forgot password logic. If you have defined an e-mail address in the Parental Control or Anti-Theft settings, you can use the “I have forgotten my security code” functionality.

 

To reset the security code:

 

  1. In the dialog requesting the security code, tap the I have forgotten my security code link. The Security Code reset window opens.
  2. Tap OK. An e-mail is sent to your defined e-mail address.
  3. Open the e-mail and to reset the security code, follow the instructions given.
  4. Set a new security code through the Anti-Theft settings and store it carefully. Use, for example the F-Secure Key application to keep your passwords safe.

This article in other languages:
Finnish, Swedish, Danish, Norwegian

 

Pricing & Product Info

For product info and pricing please go to the F-Secure SAFE product page

Version history
Revision #:
9 of 9
Last update:
‎31-03-2016 04:15 PM
Updated by: