How to change amount of devices

Scholar

How to change amount of devices

Hi,

 

I want to renew my subscribtion for F-Secure Safe. However, I want to decrease the amount of devices from seven to three. How do I do that? The "Renew subscription" button only lets me renew the original subscription.

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Accepted Solutions
Moderator

Re: How to change amount of devices

Hi @Belgarion

 

You will need to wait for the subscription to expire, then "Buy Now" button will appear on the top right corner of your MyF-Secure portal with the option of device preferrence of 1 - 25 licenses to choose from.

 

Alternatively, you may contact our support for further assistance and guidance.

3 REPLIES 3
Superuser

Re: How to change amount of devices

I think you would probably need to purchase a new subscription for the required amount of devices, instead of renewing the old one. 

Moderator

Re: How to change amount of devices

Hi @Belgarion

 

You will need to wait for the subscription to expire, then "Buy Now" button will appear on the top right corner of your MyF-Secure portal with the option of device preferrence of 1 - 25 licenses to choose from.

 

Alternatively, you may contact our support for further assistance and guidance.

Scholar

Re: How to change amount of devices

OK, Thank you.