How do I allow a blocked site

cjriceperez
cjriceperez Posts: 1 New Member
in F-Secure Internet Security

I want to know How to allow a blocked site? I used to just hit the allow website button on the page but that doesn't work for some reason. When I attemp to press it nothing happens, it is as if the link is dead. Any suggestions on how to fix it?

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  • Ukko
    Ukko Posts: 3,611 Superuser

    Hello,

     

    Broken "Allow website"-button is not designed situation. So good to create fsdiag (also if your stuck is stable);

    And transfer it to F-Secure Support (just as investigation about reasons for this situation);

    I able to think about some potential reasons (including browser's own settings or third-party extensions/addons as reason)...

    BUT just as workaround or potential fix-steps:

     

    --> You able try to restart system and re-check "if 'Allow Website'-button work already";

     

    --> OR you able to use "List of allow/deny websites":

    on current time -> steps to do this (for Windows platform):

    - Open Main F-Secure UI;

    - Switch to 'Tools"-tab (or by Browsing Protection module settings);

    - Find the "Allowed/denied websites" and add URL under allow-list;

     

    Maybe there can be another steps/workarounds or potential troubles. Or if your platform about Android/Mac (?!) or so;

     

    --> Also you able to transfer "blocked website" to F-Secure Labs (if there is "safe" website and blocked randomly):

    https://www.f-secure.com/en/web/labs_global/submit-a-sample#sample-url

    It can be useful for re-rate website; But can to take three-four workdays;

     

    Thanks!

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