How can I recover my password in F secure

Novice

How can I recover my password in F secure

I really need help because i forgot my password  of the app is there any way to recover it fast

 

 

need help 

onin,

9 REPLIES 9
Former F-Secure Employee

Re: How can I recover my password in F secure

Hello,

I'm sorry to say, but there is no password recovery option for the master password. Unfortunately, even with a password manager, there is still the one password you need to remember. I do hope you manage to figure it out.

 

++lauri

Novice

Re: How can I recover my password in F secure

If i change the sim of the phone it requires password but i already forget the password what can i do its already lock

Former F-Secure Employee

Re: How can I recover my password in F secure

Changing the sim on the phone shouldn't affect fs-key in any way. Are you maybe talking about f-secure mobile security and not fs-key? If you are talking about mobile security, I can try to redirect your question to another section of the forum.

 

++lauri

Novice

Re: How can I recover my password in F secure

what would be the possible solution to the problem ..? Can i delete the app ? but when i tried it it wont work

Former F-Secure Employee

Re: How can I recover my password in F secure

Can you clarify what app you are talking about? This section of the forum is about fs-key, a password manager. I think you might be talking about mobile security, a security application for mobile with antivirus and theft.-prevention etc.

 

++lauri

Novice

Re: How can I recover my password in F secure

Can you redirect me please . Its F secure on mobile

 

thanks,

Novice

Re: How can I recover my password in F secure

Yes i forgot my mobile sexurity code ..so this is a wrong place :3 can you redirect me to the right place thanks Smiley Very Happy

Former F-Secure Employee

Re: How can I recover my password in F secure

I alerted the moderators of your plight, I am certain your post will be moved to a more related section in the forum sometime soon and an awesome product expert will pick up your case.

 

++lauri

 

F-Secure Product Expert
F-Secure Product Expert

Re: How can I recover my password in F secure

Hello,

 

@emperor I moved the whole thread to a more relevant board. 

 

Concerning the problem at hand kindly refer to AniaC's post to contact Support, reset security code cases have to be handled outside of the F-Secure Community.

http://community.f-secure.com/t5/Mobile/Forgot-lost-your-security-code-Read-this/td-p/7439

 

For alternative way to unlock your mobile, refer to the following post:
http://community.f-secure.com/t5/Protection-Safe/f-secure-mobile-password/m-p/11397#M2688

 

Thanks.



Best Regards

-Ben

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