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Nellybell
Nellybell Posts: 1 New Member
in F-Secure Internet Security

My and my husband phone been hanked he get all my stuff and I get all his stuff how to stop it

 

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  • Ukko
    Ukko Posts: 3,611 Superuser

    Hello,

     

    Sorry for my reply.

     

    It sounds like your phones is synced (?!); Does it possible that there "in use" some default features under pnones (iOS? Android? Windows Phone? other mobile platform?) about sync-options (or connected devices)?

    Or some software (as cloud-storage or sync-service)... which can be with "one account" for both phones?

     

    Or you mean something else (as more suspicious view of situation)? Maybe you able to provide some more information (like which phone platform; what kind of stuff there - media? phonebook?) - and maybe there will be more good advices/suggestions from other community users.

     

    Thanks.

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  • Näsäviisas
    Näsäviisas Posts: 784 Superuser
    Hello Nellybell

    Here is some ideas for you.

    - phone has always phone number, check those numbers
    - what stuff? In smartphones may be many apps, browser etc.
    - what about cameras photos or textmails, are they in right phone?
    - teleoperator might help in techinal problems
    - you mentioned: HANKED, suspect you criminal happening?
    - this mixing things is extraordinary
    - if you have in your phones calls transfer to others phone?

    This is mere guesswork, because the phones are long away.

    Don't get panic, it is only phone!

    NÄSÄVIISAS


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  • Simon
    Simon Posts: 2,667 Superuser

    Are you sure you haven't inadvertently swapped phones?  Smiley Very Happy

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  • Näsäviisas
    Näsäviisas Posts: 784 Superuser
    Thanks Simon!
    Just that I thought myself!!!
    Mixed phones?

    😆Näsäviisas
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