Handy Licene deleted in my F-secoure internet

Novice

Handy Licene deleted in my F-secoure internet

I need help, because can't open the programm at the handy, because I deleted my licence in my f-secoure ( internet version)

2 REPLIES 2
Superuser

Re: Handy Licene deleted in my F-secoure internet

Hello,

 

Sorry for my reply.

What solution there? F-Secure Internet Security (?!) - if yes... how you do remove/delete your license (?!).

 

Maybe good to know information like: certain F-Secure solution (F-Secure IS / F-Secure SAFE / Another), Platform (Windows, Android, Another), where you do delete license (portal / device / mail-letter with information / another); And so.

 

Or possible to directly contact F-Secure Support channels (chat/phone):

https://www.f-secure.com/en/web/home_global/contact-support

 

And do explain situation with all available information. Most likely they certified to handle 'license'-based troubles (and they do able re-check it internally).

 

Thanks!

Community Manager

Re: Handy Licene deleted in my F-secoure internet

Hi wurzel69,

 

As Ukko mentioned, the below information would help us to identify the issue better:

1. What is the F-Secure product used?

2. If you have purchased the product from F-Secure directly, have you checked your email for the order/license details?

3. May I know in which device have you installed the program?

4. Are you having issues in opening the program and if yes, what is the error message seen?

 

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