F Secure found a trojan today and skipped it. I have the setting so that when a virus is found it should go to quarantine. I ran it a second time and stopped it when it found the trojan again and it did the same thing-- said it skipped it. I then ran Malwarebytes, which found it, and quarantined it. Unable to show you a picture, would like to but can't make it work after typing in the entire string
There was discussion how to upload/attach picture:
Possible to add -> that it is good to log-in at first -> then open "Reply"-form.
But, in general, maybe it was zipped or compressed file (or container). But not sure why Malwarebytes was with abilities to quarantine entire item (and why F-secure is not).
Sorry for delay with my reply.
Based on picture -> sounds that it is ?! indeed something like zipped/compressed/packed file and 'malicious' payload inside.
So, does Malwarebytes quarantined it? Or file is still there (or re-created)?
Sounds that it is folder about built-in Windows applications like Mail or Messengers. And then -> some of received files (or attachments).
Maybe it is part of container of discussion or multiple letter; or it is entire attachment. Where something like ""items.r23" is container (or even it is another zipped item) where detected malicious item "items.exe" is first file inside container.
F-Secure does not remove/quarantine it POTENTIALLY because it may break application (if it is ?! not a temporary file/container) OR will remove all safe files inside container (not only malicious one).
But if Malwarebytes was with abilities to clear/handle situation -> maybe F-Secure should to do so too.
Usually, with such situations -> there is option to remove entire file/container manually (from file system). And do not open any suspicious attachments or received files. And do not launch suspicious executable files.
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