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F-secure safe and Ziggo Safe online

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HL4
Scholar

F-secure safe and Ziggo Safe online

Ziggo has in use internet security "Safe Online and Safe online L". As I understood this is also a product of F-secure.  My license for f-secure ends 26-5-2018. The license for Ziggo Safe online is also active. Schould I stop the lisence of f-security in order to prevent collisions between both applications?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager

Re: F-secure safe and Ziggo Safe online

Hi HL4,

 

It is recommended to only have one Antivirus installed per device. Please check this article. If you already have F-Secure installed in your device, you can continue to use that till the expiry date. After that, you can continue to use Ziggo safe.

 

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
4 REPLIES
Community Manager

Re: F-secure safe and Ziggo Safe online

Hi HL4,

 

It is recommended to only have one Antivirus installed per device. Please check this article. If you already have F-Secure installed in your device, you can continue to use that till the expiry date. After that, you can continue to use Ziggo safe.

 

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
HL4
Scholar

Re: F-secure safe and Ziggo Safe online

So I also can remove F-secure ( for 3 devices protected) and use Safe online L ( 5 devices protected) instead. I also have Safe online activated at Ziggo for 5 devices. Do I need to uninstall f-secure on every  individual device ?  What about Windows defender? Also deactivate or remove?

HL4
Scholar

Re: F-secure safe and Ziggo Safe online

So I also can remove F-secure ( for 3 devices protected) and use Safe online L ( 5 devices protected) instead. I also have Safe online activated at Ziggo for 5 devices. Do I need to uninstall f-secure on every  individual device ?  What about Windows defender? Also deactivate or remove?

Superuser

Re: F-secure safe and Ziggo Safe online


@HL4wrote:

So I also can remove F-secure ( for 3 devices protected) and use Safe online L ( 5 devices protected) instead. I also have Safe online activated at Ziggo for 5 devices. Do I need to uninstall f-secure on every  individual device ?  What about Windows defender? Also deactivate or remove?


Hello,

 

Sorry for my reply. I'm also only F-Secure user (their home solutions).

I think that it should not be possible to install both solutions (F-Secure SAFE and "Safe Online") under one system. If it is possible - a little be strange. :)

With my feelings - there are sidegrade/compatibility checks and ask for uninstalling 'certain solution' before installing another one.

 

But if your experience about both installed solutions. And both are about one design (so, "Safe Online" with all needed security features) -- yes, should be possible to uninstall F-Secure SAFE (after expiration, for example). And start to use "Safe Online" instead.

 

Uninstalling F-Secure is not about 'stop' licence time count. So, it will be still active licence. And will expired as it was stated (with its information). In general, if your licence is expired (or you do not want to use F-Secure SAFE anymore) - yes, need to uninstall F-Secure on each device (where you want to replace it).

 

Usually, with installing F-Secure solutions (even if it is branded) -- Windows Defender will be disabled automatically.

 

Thanks!