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F-secure does not always start when starting up computer

Scholar

F-secure does not always start when starting up computer

My F-Secure program on my new HP-computer does not start every time when starting up the computer.

There is no other antivirus program on the computer.

What can I do?

 

Data:

F-Secure Anti-Virus 9.20 build 16080
F-Secure Automatic Update Agent 8.25 build 4095
F-Secure User Interface 9.10 build 8424
F-Secure Management Agent 8.10 build 30095
F-Secure Network connections 6.24 build 124
F-Secure Email Scanner 6.00 build 466
F-Secure DeepGuard 2.21 build 114
F-Secure Online Help 2.00 build 1470
Customization
F-Secure Sidebar Gadget 1.00 build 192
F-Secure Service News 1.00 build 140

8 REPLIES
Highlighted
F-Secure Product Expert

Re: F-secure does not always start when starting up computer

Hi Polle,

 

F-Secure antivirus might still be running even you don't see the graphical icon. Try opening antivirus from the start menu -> all programs -> F-Secure antivirus -> F-Secure

 

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: F-secure does not always start when starting up computer

When F-secure did not start the icon is not there an my computer warns that there is no protection.

When opening F-secure via programs the program shows that there is no protection.

And the program still does not start.

F-Secure Product Expert

Re: F-secure does not always start when starting up computer

Hi Polle,

 

Try reinstalling F-Secure antivirus :

http://www.f-secure.com/en/web/home_global/support/article/kba/1749

 

In case problem persist after reinstallation, please open support ticket

http://www.f-secure.com/en/web/home_global/support/contact

 

To speed up investigation collect log files from your computer with our support tool

http://www.f-secure.com/en/web/home_global/support/article/kba/1763/k/fsdiag/p/1

 

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: F-secure does not always start when starting up computer

Problem solved by changing i msconfig to "normal start"

Senior Advisor

Re: F-secure does not always start when starting up computer

Well, in msconfig check F-Secure at startup tab.
Scholar

Re: F-secure does not always start when starting up computer

Marked are:

F-secure Management agent

F-secure CUIF

Senior Advisor

Re: F-secure does not always start when starting up computer

if they are marked, F-Secure should start with windows
Scholar

Re: F-secure does not always start when starting up computer

Thanks for your comments