F-secure Mobile 7.6 makes my Samsung Galaxy S3 (android 4.0.4) unusable

Aspirant

F-secure Mobile 7.6 makes my Samsung Galaxy S3 (android 4.0.4) unusable

Have had my Samsung for about 3 weeks without F-secure and it has been working great. I installed F-secure Mobile 7.6 today and suddenly my phone goes to homescreen when I do different stuff. I uninstalled F-secure and now my phone is normal again. My friend has the same problem with the same phone. Is this a known bug? Solutions?

1 ACCEPTED SOLUTION

Accepted Solutions
Aspirant

Re: F-secure Mobile 7.6 makes my Samsung Galaxy S3 (android 4.0.4) unusable

I reinstalled. Same problem. Unchecked Scan Sd card. Now its working.
6 REPLIES 6
F-Secure Product Expert

Re: F-secure Mobile 7.6 makes my Samsung Galaxy S3 (android 4.0.4) unusable

Hi Jaro,

 

Can you check if the scan is running at that time? After completing the installation, it will actually scan your files on the memory card. Can you check by unticking 'Memory card scan' and reboot your phone. Is the issue still persist? If yes, please let the initial scan finish before continue to use your phone.

 

Regards,

Shahrir

Regards,
Shahrir

Do or Do Not. There is no Try ~ Yoda.

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Aspirant

Re: F-secure Mobile 7.6 makes my Samsung Galaxy S3 (android 4.0.4) unusable

I uninstalled fsecure after a day , so I have to install it again to try.

F-Secure Product Expert

Re: F-secure Mobile 7.6 makes my Samsung Galaxy S3 (android 4.0.4) unusable

Jaro,

 

Is the issue still persist after you have re-install it back? Do let us know if you require any further assistance.

Regards,
Shahrir

Do or Do Not. There is no Try ~ Yoda.

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Aspirant

Re: F-secure Mobile 7.6 makes my Samsung Galaxy S3 (android 4.0.4) unusable

I reinstalled. Same problem. Unchecked Scan Sd card. Now its working.
Novice

Re: F-secure Mobile 7.6 makes my Samsung Galaxy S3 (android 4.0.4) unusable

I have a similar problem.

I try a manual scan. It start, does a few spins on the progress wheel. No file scanned, then a black screen and then opens back to the Virus proctection menu.

I took off the Memoery card option, no effect.

 

Hmmm....????

F-Secure Product Expert

Re: F-secure Mobile 7.6 makes my Samsung Galaxy S3 (android 4.0.4) unusable

ksquared,

 

May I know from where did you download the program? From Google Play or our website? Can you try to reinstall the program.

Regards,
Shahrir

Do or Do Not. There is no Try ~ Yoda.

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.