F-Secure shell extension (context menu handler) crashing win10 on right-clicking anything

In the last 24 hours my win10 started crashing on right-clicking literally anything (files, folders) and I traced the problem to the F-Secure context menu handler with ShellExView. Which is to say, after first disabling all menu handlers and re-enabling them one by one and restarting explorer F-Secure was the only one causing the explorer crashes, and further it seems that only:

 

CppShellExtContextMenuHandler.FileContextMenuExt Class

 

is causing the problem, while:

 

FileContextMenu Class

 

seems to be fine. Luckily disabling the problem one doesn't remove the useful "Scan for viruses" context menu option so I'm content with this fix but I think it's way above the technical skills or problem-solving abilities of 95% of your users so hope a fix it forthcoming.

Comments

This discussion has been closed.
Pricing & Product Info