I also contacted support, but I did not get any answer yet. Perhaps that was done when the analysis people answered me?
- Game Mode does not change anything.
- Compatibility mode of DeepGuard allowed me to run the game!
Thanks a lot! Changing to compatiblity and returning to normal mode when I am finished playing is fine with me :)
If you mean - that you received one answer during result about "safe or not" - maybe it's was last answer indeed.
But you can to re-ask or create some kind of another ticket not just about "detection for files/file, which related with game"; Ticket about "DeepGuard and current game" have a troubles - which maybe possibly to fix by F-Secure team (but I not sure... for which place it's need to create a ticket/letter); Maybe for that "fix" can to use any whitelisting - but not sure...
About "Game Mode" more related with prevent any "network connection" by applications and some another points (like system resources more for game-processes);
And compatibility mode good that work. But anyway - you can try to check situation about settings in main UI - Tools part - where must be "DeepGuard storage" (if there have any files related with game - maybe trouble in that fact; And if clean that storage about files, related with game, maybe it's able to fix... already without compatibility mode);
:) But maybe.... can be enough.... that already all work and create a good emotions for you.
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support agents and get answers to your questions