Easily modify a "1 PC licence", to get a "3 PC licence"

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Scholar

Easily modify a "1 PC licence", to get a "3 PC licence"

I've been very surprised to notice that it's impossible (after the 30 days trial period) to modify a "1PC" licence to a "3 PC" one !

It would be commercially intelligent to give this possibility...

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F-Secure Product Expert

Re: Easily modify a "1 PC licence", to get a "3 PC licence"

Hi Tamas,

You are absolutely right about the 3 PCs license to 3 PCs license key merge logic. Once you entered the renewal key to the first PC, the subscription on second and third PC shall extend automatically.

As for scenario where you have 1 PC license and wish to renew/upgrade to 3 PCs license, it work this way:
- Order a new subscription key for 3 PCs.
- Add to your existing installation (1 PC license).
- It will upgrade your license to 3 PCs.
- Now you can use the new subscription key to renew or install on second and third PC.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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5 REPLIES 5
F-Secure Product Expert

Status changed to: Implemented

Hi fv6973,

 

This is exactly how it implemented to our subscription key logic. You can always renew the single PC license to 3 PCs license.

 

Thanks.

 

Best Regards,

Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: Easily modify a "1 PC licence", to get a "3 PC licence"

Wow I have called everyone (the custommer service of F-Secure, the customer service of AskNet, the technical services of both...), and nobody was able to say it... They told me it's impossible.

 

I'm interested in this possibility.

How could I do ? Who have I to call ?

Superuser

Re: Easily modify a "1 PC licence", to get a "3 PC licence"

Hello,

 

There is something I heard and it is probably related:

 

If you have a 3-PC (tri-protect) type licence and it expires and you buy another 3-PC keycode for renewal, it is only possible to enter the activation code on ONE (1) computer. The other two computers will refuse to accept the same code.

 

The reason behind this: the validity extension, entered just once, will automatically spread to the other two computers via F-Secure's "cloud-based" licencing server farm. Therefore it is unnecessary to enter the new code in all three places.

 

However, if one has a single-PC (multi-protect) type keycode, which expires and he buys a 3-PC keycode for renewal, what will happen then? He will enter the code on the computer in need of renewal, but there are two more PCs in need of installing F-Secure, where the same keycode will be refused for the above stated reasons. How will he/she be able to licence those computers?

 

Kind Regards: Tamas Feher from Hungary.

F-Secure Product Expert

Re: Easily modify a "1 PC licence", to get a "3 PC licence"

Hi,

Just a quick update on fv6973's issue, it was resolved by adding a 3 PCs license. I moved this post to Security for PC, Mac and mobile devices board, it more likely an inquiry than an idea.


Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
F-Secure Product Expert

Re: Easily modify a "1 PC licence", to get a "3 PC licence"

Hi Tamas,

You are absolutely right about the 3 PCs license to 3 PCs license key merge logic. Once you entered the renewal key to the first PC, the subscription on second and third PC shall extend automatically.

As for scenario where you have 1 PC license and wish to renew/upgrade to 3 PCs license, it work this way:
- Order a new subscription key for 3 PCs.
- Add to your existing installation (1 PC license).
- It will upgrade your license to 3 PCs.
- Now you can use the new subscription key to renew or install on second and third PC.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.