I have a subscription key on a card for a one year licence which I'm trying to get working, So I tried downloading the 'F-Secure Internet Security 2013 (Release 3)' from this website.
When I download it from the browser, it comes up with the usual 'Do you want to allow the following program to make changes to your computer' and once I click yes, this box comes up.
After clicking 'Upgrade' it instantly pops up with ...
Can anyone help? I have no idea what the problem even is. If it helps at all, I also tried to download and install the trial version of F-Secure 2013, and after choosing to open and run the file, the same message about allowing this program to make changes to my computer comes up, and after I click on 'yes' nothing happens at all. It's as if you clicked cancel. You don't even get an error message.
I don't know if my issue is a widely known one which could have been solved easily, my apologies if it is.
I suggest you create a support ticket about the issue: http://www.f-secure.com/en/web/home_global/support/contact/request
Please have an FSDIAG included in the ticket (the URL above has instructions on how to create one).
I have relocated this thread to the relevant board in the Community
F-Secure Community Manager
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