Cut and Paste Problem

Superuser

Re: Cut and Paste Problem

Windows 8 is a bit of a different beast to Windows 7.  Given that the issue seems to be affected somehow by F-Secure, my next suggestion would be to raise a Support Ticket, attaching an FSDIAG, so they can see if they can see what might be going on.

Superuser

Re: Cut and Paste Problem

Oh, just another thought - have you tried disabling each component of F-Secure separately (ie, Computer Security, Online Safety, etc), so as to try to establish which part of F-Secure might be relevent to this issue?

Scholar

Re: Cut and Paste Problem

The problem mainly occurs with copying and pasting a web page URL into a forum page

 

Yes I use Word and I have norticed that if I copy a URL from a web page, then open Word (2007), and try to paste the result, it fails.

 

No to EMET and Malawarebytes etc

 

I have f-Secure 2014 only

Scholar

Re: Cut and Paste Problem

I haven't treid disabling individual components.  But then the problem disappeared when I disabled Computer Security so I assume it must be that component.

Highlighted
Scholar

Re: Cut and Paste Problem

I have raised a support ticket

Superuser

Re: Cut and Paste Problem

OK.

 

I ask about Microsoft Word - just because I have experience with various machines, where installed F-Secure IS and Windows 8. All of them work nice. But totally place, which can be different - that machines without Microsoft Word and etc.

 

My last experience with Microsoft Word..... was probably about Windows 98/Wiindows XP time.... and any troubles with clipboard was time to time by that reason.

 

But.... just because it's something related with F-Secure (in that situation) and.... probably one point.. also maybe different with your machine and my experience.....

 

 - Do you use any mail-programs (any "email client" software)...... and probably some of supported by F-Secure IS;

 

 - If yes..... do you create setting for protection against spam/phising - which part of Computer Security?

 

Maybe it's can be related with your trouble.

 

In my experience about Word and various mail-clients... that most related troubles with clipboard strange-situations - but all of them was.... long time ago.... and it's maybe must be fixed already "as design"...

Scholar

Re: Cut and Paste Problem

I use MS Outlook as my email client.  In facct I use MS Office 2007 home edition so Outlook, Word, Excel but no powerpoint

Superuser

Re: Cut and Paste Problem

I not sure can be that "trouble-place" or not, but it's can be close to that; practically like.. my experience with troubles about clipboard without any other normally reasons - Word or any email client (met with various);

If F-Secure IS have active protection for email settings (probably that require user steps) - it's can to explain situation, when all work with disabled F-Secure (Computer Security) functions. Some kind of stuck (maybe?);

 

But anyway - most good step - that you already created "ticket" for support.

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Added:

of course, if it's not possible to check any situation about clean clipboard / services, related with clipboard;

or... if it's related with another reasons (like browser settings or something close to that)... but it's indeed already will be strange - why it's fixed by turning off F-Secure;