Complaint againsty Stop virus -

Sir,

I have purchase Stop Virus by paying Rs.69 /- for Stop Virus for 1 PC for 1 year  plus Rs.30/- towards shiiping charges totalling Rs.99/- from snapdeal.com.   I received the same on 6/3/2016.  As per instructions I have gone to the URL: XXXXXXXXXX. it asked for Code. My code is XXXXXXXXXX.  But  I have got  message that the above code is not correct.    I do no not know what to do. Pl help me immediately.

S.Ramesh 

XXXXXX

EDIT : REMOVED PII