Cannot use F-secure online scanner inside China

Ais
Aspirant

Cannot use F-secure online scanner inside China

I have used F-SecureOnlineScanner.exe for years(windows XP). Recently (from April?),  I can upgrade the recent version of F-SecureOnlineScanner.exe. However, it cannot download the virus pattern database any more. No internet connection Error.  

 

The VPN services I used have also been blocked since 2013.

 

Does any one has alter methods?

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Ais
Aspirant

Recovered!: F-secure online scanner inside China

Things look better recently. F-secure online scanner worked successfully inside China for both Windows XP and 7 platform. The scan does not work every time , however, the scanner is really waiting for  response from the server of the key pattern database. It can update the database and finish the whole scan after retry manually for four or seven times.

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7 REPLIES 7
Supporter

Re: Cannot use F-secure online scanner inside China

Hi Ais,

 

Do you mean that Online Scanner just stops when trying to download virus pattern database? Are you able to start Online Scanner at all or does the issue occur after a while?

 

What kind of VPN services did you use?

 

Could you also make sure that you have got SP3 for Win XP installed?

Ais
Aspirant

Re: Cannot use F-secure online scanner inside China

Yes. It's a SP3 applied win xp. The online scanner program stops immediately after accept the legal agreement, and switch to download something. The error MSG is "no internet connection". 

Advocate

Re: Cannot use F-secure online scanner inside China

I did a firewall test a few months ago to see how OnlineScanner behaves if it doesn't have internet access:

http://community.f-secure.com/t5/Security/F-Secure-online-scanner-Internet/m-p/46473/highlight/true#... (with screenshots)

 

Sounds similar to your problem. But since XP doesn't have an outbound firewall (only inbound) perhaps it has something to do with OnlineScanner using temp files. Do you have any other security related program installed? (or any restriction policies)

Superuser

Re: Cannot use F-secure online scanner inside China

*but not... here was outdate dreams, which probaby not related with current trouble*

F-Secure

Re: Cannot use F-secure online scanner inside China

Hi Ais,

 

We haven't heard from you in a while, are you still having this trouble with Online Scanner?

 

// Chrissy

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Highlighted
Ais
Aspirant

Recovered!: F-secure online scanner inside China

Things look better recently. F-secure online scanner worked successfully inside China for both Windows XP and 7 platform. The scan does not work every time , however, the scanner is really waiting for  response from the server of the key pattern database. It can update the database and finish the whole scan after retry manually for four or seven times.

View solution in original post

Superuser

Re: Cannot use F-secure online scanner inside China

> Cannot use F-secure online scanner inside China

 

I think the only solution is to join the protests in Hong Kong. But beware, the party leadership may send battle tanks to flatten all those protesters, like they did in 1986...

 

Best Regards: Tamas Feher, Hungary.